Sarah Malloy
Arvada,CO
Summary
Emergency Dispatcher with one year of service, a passion for school safety, strong problem solving and decision making skills combined with a team mentality. Bearing a positive attitude, robust interpersonal skills and a desire for all to succeed with a constant drive to improve. Strong organization, communication, and time management skills. Able to remain calm in stressful situations, provide guidance to others, and ensure safety across the board for school staff, district staff, and patrol at all times, and ultimately be an effective Lead Dispatcher.
Overview
4
4
years of professional experience
Work History
Emergency Dispatcher
Jeffco Public Schools
02.2023 - Current
- Works as a team to effectively dispatch and handle any and all situations that are received via radio, phone, or from JSCO.
- Effectively manages stressful situations, maintaining a calm demeanor while providing crucial support and information to patrol units.
- Provides exemplary service to customers in emergency situations with efficient and friendly support.
- Relayed relevant information to responding patrol units via ReadyOp notifications, telephone calls, and radio traffic.
- Monitors all buildings’ fire, burglary, and boiler systems. Work with outside fire and law agencies to dispatch necessary personnel to incidents at schools.
- Was asked by management to learn how to train and provide training to incoming dispatchers.
- Applies interpersonal skills in neutralizing stressful and emotionally charged situations.
Director of Activities
Gardens Care LLC
07.2022 - 01.2023
- Implemented system for tracking attendance and incident records.
- Increased community involvement through outreach initiatives and partnership development.
- Assisted with safety and emergency planning.
- Created and maintained detailed reports of daily, weekly and monthly operations, events, and outings.
- Utilized radios to communicate communicate with when assisting with de-escalation of dysregulated residents and providing emotional support in times of need.
Early Childhood Assistant Teacher
Denver Public Schools
08.2020 - 07.2022
- Enforced classroom safety standards and instructions to maintain a safe learning environment individualized as needed based on students' needs.
- Prepared reports and maintained administrative records.
- Assessed student performance to evaluate progress and development, offering support through accomodations as necessary.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated strong family relationships by creating fundraisers and referring families to community resources.
- Kept 2students on-task with proactive behavior modification and positive reinforcement strategies, providing extra support when students were in crisis.
Intervention Program Director
Scholars Unlimited
06.2021 - 08.2021
- Summer only position as program director for a reading and behavior intervention program holding 50 students and seven staff members.
- Successfully de-escalated students experiencing crisis using deescalation tactics.
- Skilled at working independently and collaboratively in a team environment to reach best solutions department wide.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions related to staffing or student concerns.
Education
High School Diploma -
Arvada West High School
Arvada, CO 08.2015
Skills
- Works Well Under Pressure
- Computer-Aided-Dispatching
- Alarm Systems Monitoring
- CPR and First Aid
- Interpersonal Communication
- Information documentation
- Information Gathering and Relay
- Electronic Surveillance
Timeline
Emergency Dispatcher
Jeffco Public Schools
02.2023 - Current
Director of Activities
Gardens Care LLC
07.2022 - 01.2023
Intervention Program Director
Scholars Unlimited
06.2021 - 08.2021
Early Childhood Assistant Teacher
Denver Public Schools
08.2020 - 07.2022
High School Diploma -
Arvada West High School
Similar Profiles
Lisa GabelLisa Gabel
Literacy Interventionist at Warder Elementary, Jeffco Public SchoolsLiteracy Interventionist at Warder Elementary, Jeffco Public Schools
Kelley RussellKelley Russell
School Food and Nutrition at Jeffco Public SchoolsSchool Food and Nutrition at Jeffco Public Schools
Robyn C. MeadRobyn C. Mead
School Psychologist at Jeffco Public SchoolsSchool Psychologist at Jeffco Public Schools