Summary
Overview
Work History
Education
Skills
Timeline
Generic

SARAH MAE GATES

Highlands Ranch

Summary

Motivated and dependable professional with a proven track record of success across fast-paced, customer-focused, and team-driven environments. Recognized for strong leadership, adaptability, and excellent communication skills. Thrives under pressure, learns quickly, and takes initiative to exceed expectations. Brings a positive attitude, strong problem-solving abilities, and a commitment to delivering high-quality results—no matter the role. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

<ul> <li>Designed and arranged custom flower pots and displays for residential and commercial clients</li> <li>Planted and maintained seasonal flowers with care for both visual impact and plant health</li> <li>Respected client property and maintained a professional, clean presence at high-end homes</li> <li>Worked collaboratively with a small team to complete jobs efficiently and with attention to detail</li> <li>Demonstrated reliability, flexibility, and a strong work ethic in a fast-paced, outdoor environment</li> </ul>

Les Belles Fleurs
Highlands Ranch
05.2025 - Current
  • Designed and arranged custom flower pots and displays for residential and commercial clients
  • Planted and maintained seasonal flowers with care for both visual impact and plant health
  • Respected client property and maintained a professional, clean presence at high-end homes
  • Worked collaboratively with a small team to complete jobs efficiently and with attention to detail
  • Demonstrated reliability, flexibility, and a strong work ethic in a fast-paced, outdoor environment

<ul> <li>Directed front-of-house operations in luxury fine dining, ensuring superior service and efficient table management.</li> <li>Trained staff and established standards for guest engagement and etiquette.</li> <li>Managed reservations and high-volume seating to minimize wait times and enhance guest satisfaction.</li> <li>Coordinated with servers and management to accommodate VIP guests and fulfill special requests.</li> <li>Maintained professionalism while addressing challenging guest interactions.</li> </ul>

Eddie Merlot’s
Denver
01.2024 - 05.2025
  • Directed front-of-house operations in luxury fine dining, ensuring superior service and efficient table management.
  • Trained staff and established standards for guest engagement and etiquette.
  • Managed reservations and high-volume seating to minimize wait times and enhance guest satisfaction.
  • Coordinated with servers and management to accommodate VIP guests and fulfill special requests.
  • Maintained professionalism while addressing challenging guest interactions.

<ul> <li>Delivered high-quality service in both dining and outdoor settings, providing personalized attention to guests</li> <li>Assisted in the onboarding and training of new hires on restaurant protocols and guest service.</li> <li>Cultivated regular clientele through friendly, consistent interactions</li> <li>Drove sales with strong upselling techniques, and thorough menu knowledge.</li> <li>Displayed enthusiasm and knowledge about restaurant's menu and products.</li> </ul>

Green Valley Ranch Smokehouse and Oyster Bar
Denver
05.2023 - 12.2023
  • Delivered high-quality service in both dining and outdoor settings, providing personalized attention to guests
  • Assisted in the onboarding and training of new hires on restaurant protocols and guest service.
  • Cultivated regular clientele through friendly, consistent interactions
  • Drove sales with strong upselling techniques, and thorough menu knowledge.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

<ul><li>Earned top sales performer for the 2022 season and was entrusted with sole cart responsibilities</li><li>Provided efficient and friendly service to golfers across the course</li><li>Fostered customer loyalty by building strong rapport with regulars</li><li>Operated cart safely over challenging terrain, ensuring guest and course safety</li></ul>

The Ranch Club
Missoula
08.2020 - 11.2022
  • Earned top sales performer for the 2022 season and was entrusted with sole cart responsibilities
  • Provided efficient and friendly service to golfers across the course
  • Fostered customer loyalty by building strong rapport with regulars
  • Operated cart safely over challenging terrain, ensuring guest and course safety

<ul><li>Awarded Most Valuable Player, Leadership Award, and Coaches Award</li><li>Led team at over 100 athletic events, demonstrating resilience, teamwork, and discipline</li><li>Built team morale and accountability as a captain, both on and off the field</li></ul>

University of Montana
Missoula
05.2018 - 03.2022
  • Awarded Most Valuable Player, Leadership Award, and Coaches Award
  • Led team at over 100 athletic events, demonstrating resilience, teamwork, and discipline
  • Built team morale and accountability as a captain, both on and off the field

Education

Some College (No Degree) - Psychology

Missoula, MT
Missoula, MT

Skills

  • Upselling & Sales Strategy
  • Highly Adaptable
  • Team Player & Independent Worker
  • Strong Work Ethic
  • Upselling & Sales Strategy
  • Highly Adaptable
  • Team Player & Independent Worker
  • Strong Work Ethic

Timeline

<ul> <li>Designed and arranged custom flower pots and displays for residential and commercial clients</li> <li>Planted and maintained seasonal flowers with care for both visual impact and plant health</li> <li>Respected client property and maintained a professional, clean presence at high-end homes</li> <li>Worked collaboratively with a small team to complete jobs efficiently and with attention to detail</li> <li>Demonstrated reliability, flexibility, and a strong work ethic in a fast-paced, outdoor environment</li> </ul>

Les Belles Fleurs
05.2025 - Current

<ul> <li>Directed front-of-house operations in luxury fine dining, ensuring superior service and efficient table management.</li> <li>Trained staff and established standards for guest engagement and etiquette.</li> <li>Managed reservations and high-volume seating to minimize wait times and enhance guest satisfaction.</li> <li>Coordinated with servers and management to accommodate VIP guests and fulfill special requests.</li> <li>Maintained professionalism while addressing challenging guest interactions.</li> </ul>

Eddie Merlot’s
01.2024 - 05.2025

<ul> <li>Delivered high-quality service in both dining and outdoor settings, providing personalized attention to guests</li> <li>Assisted in the onboarding and training of new hires on restaurant protocols and guest service.</li> <li>Cultivated regular clientele through friendly, consistent interactions</li> <li>Drove sales with strong upselling techniques, and thorough menu knowledge.</li> <li>Displayed enthusiasm and knowledge about restaurant's menu and products.</li> </ul>

Green Valley Ranch Smokehouse and Oyster Bar
05.2023 - 12.2023

<ul><li>Earned top sales performer for the 2022 season and was entrusted with sole cart responsibilities</li><li>Provided efficient and friendly service to golfers across the course</li><li>Fostered customer loyalty by building strong rapport with regulars</li><li>Operated cart safely over challenging terrain, ensuring guest and course safety</li></ul>

The Ranch Club
08.2020 - 11.2022

<ul><li>Awarded Most Valuable Player, Leadership Award, and Coaches Award</li><li>Led team at over 100 athletic events, demonstrating resilience, teamwork, and discipline</li><li>Built team morale and accountability as a captain, both on and off the field</li></ul>

University of Montana
05.2018 - 03.2022

Some College (No Degree) - Psychology

Missoula, MT
SARAH MAE GATES