Dedicated leader known for exceptional customer service and cash handling skills. Over 13 years of experience in mentoring teams, optimizing operations, and driving customer satisfaction.
Overview
16
16
years of professional experience
Work History
Managing Partner
Eve & Adam LLC
Orange
03.2012 - Current
Managed daily operations and workflow of boutique retail environment.
Resolved customer inquiries and complaints to ensure satisfaction and loyalty.
Maintained relationships with existing clients by providing superior customer service.
Mentored team members, fostering professional growth and skill enhancement.
Server
Capital Grille
Costa Mesa
09.2010 - 10.2012
Delivered outstanding customer service in fast-paced dining environment, enhancing guest satisfaction.
Processed customer orders accurately using point-of-sale system.
Processed cash and credit transactions with precision, contributing to financial accuracy.
Trained new servers on procedures and best practices, fostering team readiness.
Maintained cleanliness and organization of dining area and tables.
Education
Esthetician - Aesthetics
Goldenwest College
Huntington Beach, CA
12-2003
Some College (No Degree) - Spanish Language and Literature
Fullerton College
Fullerton, CA
Skills
Inventory management
POS system operation
Cash handling
Team leadership
Training and mentoring
customer relations
Timeline
Managing Partner
Eve & Adam LLC
03.2012 - Current
Server
Capital Grille
09.2010 - 10.2012
Esthetician - Aesthetics
Goldenwest College
Some College (No Degree) - Spanish Language and Literature