Sarah Johnson
Lafayette
Summary
Detail-oriented cosmetologist skilled in haircut techniques, client consultations, and customer service. Committed to delivering exceptional experiences and fostering strong client relationships.
Overview
16
16
years of professional experience
Work History
Cosmetologist
Great Clips
Boulder
04.2024 - Current
- Welcome in clientele.
- Provide services like haircuts and shampoos.
- Consulted with clients to determine hairstyle preferences and suitable treatments.
- Recommended hair care products based on client needs and preferences.
Cosmetologist
Sport Clips
Longmont
01.2022 - 04.2024
- Provided haircuts and styling services for diverse clientele at a busy salon.
- Consulted with clients to determine hairstyle preferences and suitable treatments.
- Assisted in training new cosmetologists on techniques and customer service skills.
- Recommended hair care products based on client needs and preferences.
Cosmetologist
Great Clips
Boulder
01.2019 - 01.2022
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Barber Trainee
Al's Barber Shop
Boulder
10.2018 - 01.2019
- Learning the basics of barbering.
- Training under the American Crew brand.
- Executed techniques for razor shaving, haircuts, and beard trimming.
Cosmetologist
Regis Hair Salon
Boulder
01.2018 - 10.2018
- Consulted with clients to determine hairstyle preferences and suitable treatments.
- Recommended hair care products based on client needs and preferences.
- Conducted scalp treatments and color services following safety protocols.
Cosmetologist
SmartStyle Salons
Longmont
10.2017 - 01.2018
- Engaged clients in conversation to enhance their overall salon experience.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Performed haircuts, coloring, highlighting and styling techniques.
Front End Cashier
King Soopers
Longmont
03.2015 - 09.2016
- Processed customer transactions efficiently at the front end.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Greeted customers warmly and asked if they needed help.
- Packed and bagged products according to customer preferences.
Team Lead
Jack in the Box
Longmont
04.2014 - 03.2015
- Monitored food safety practices and maintained cleanliness in the kitchen.
- Coordinated staff schedules to optimize coverage during peak hours.
- Collaborated with management to develop strategies for improving service efficiency.
Technical Support Representative
Miller Coors IBM
Boulder
12.2013 - 01.2014
- Provided technical assistance to end-users for software and hardware issues.
- Resolved customer inquiries through phone, email, and chat support channels.
- Documented technical issues and solutions in the ticketing system for tracking.
Customer Service Representative
Diamond Shamrock
Longmont
05.2013 - 11.2013
- Resolved customer complaints effectively and efficiently each shift.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays to ensure cleanliness and organization.
Food Service Worker
St. Vrain Valley School District
Longmont
06.2010 - 05.2013
- Prepared and served nutritious meals to students and staff daily.
- Operated kitchen equipment safely following health regulations.
- Collaborated with team members to ensure efficient meal service delivery.
- Monitored food temperatures and quality standards throughout preparation.
Education
Associate of Arts - Cosmetology
IBMC College
Longmont, CO06-2017
Skills
- Haircut techniques
- Color services
- Product recommendations
- Client consultations
- Customer relationship management
- Customer service
- Sales techniques
- Cash handling
- Complaint resolution
- Team collaboration
- Effective communication
- Attention to detail
- Call center experience
- Product knowledge
- Microsoft office expertise
- POS systems expert
Languages
Spanish
Limited
English
Professional
Affiliations
Volunteer, Flagstaff Academy (2025-present)
References
References available upon request.
Timeline
Cosmetologist
Great Clips
04.2024 - Current
Cosmetologist
Sport Clips
01.2022 - 04.2024
Cosmetologist
Great Clips
01.2019 - 01.2022
Barber Trainee
Al's Barber Shop
10.2018 - 01.2019
Cosmetologist
Regis Hair Salon
01.2018 - 10.2018
Cosmetologist
SmartStyle Salons
10.2017 - 01.2018
Front End Cashier
King Soopers
03.2015 - 09.2016
Team Lead
Jack in the Box
04.2014 - 03.2015
Technical Support Representative
Miller Coors IBM
12.2013 - 01.2014
Customer Service Representative
Diamond Shamrock
05.2013 - 11.2013
Food Service Worker
St. Vrain Valley School District
06.2010 - 05.2013
Associate of Arts - Cosmetology
IBMC College