Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sarah Craft

Aurora

Summary

Dynamic manager with a proven track record at Circle K, excelling in customer service and staff management. Improving operations through effective employee motivational strategies and strong policy enforcement. Skilled in budget control, successfully maintaining profitability while optimizing inventory and reducing waste. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Manager

Circle K
10.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Hired employees for multiple locations based on experience and availably.
  • Controlled costs to keep business operating within budget and increase profits.
  • Wrote store schedules making sure location was adequately staffed for amount of business expected.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Trained and mentored new and current managers.
  • Made sure day to day business ran smoothly and efficiently.

Manager

Subway
01.2016 - 01.2018
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

GED -

Warsaw High
Warsaw, MO

Skills

  • Customer service
  • Time management
  • Decision-making
  • Staff management
  • Task delegation
  • Recruiting and interviewing
  • Computer skills
  • Adaptability and flexibility
  • Problem-solving
  • Scheduling and coordinating
  • Budget control
  • Managing operations and efficiency

Accomplishments

I have successfully worked my way up from cashier to being a dual-manager running many different locations in two different markets. Became proficient in loss prevention and book keeping. Closely collaborated with district manger on many things and have become a mentor to other managers in this market. I am a hard worker and a fast learner given the opportunity.

Timeline

Manager

Circle K
10.2022 - Current

Manager

Subway
01.2016 - 01.2018

GED -

Warsaw High

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Sarah Craft