Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
SARA SILVER

SARA SILVER

Loveland

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Stay at Home Mom

Self
10.2024 - Current
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Worked effectively in fast-paced environments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.

Lane Inspector

OPUS INSPECTION
07.2024 - 10.2024
  • Certified dynamometer driver.
  • Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
  • Prepared reports on vehicles' condition after inspection and submitted to supervisor.
  • Identified improperly repaired items and addressed with supervisor to resolve.
  • Inspected vehicles or other equipment for evidence of abuse, damage or mechanical malfunction.
  • Evaluated vehicles for damage, assessed functionality and determined roadworthiness.
  • Performed vehicle inspections to check adherence to rules, standards or regulations and issued violations for offenders.
  • Developed strong communication and organizational skills through working on group projects.
  • Self-motivated, with a strong sense of personal responsibility.

Front Desk Receptionist

Best Western Loveland Inn
01.2024 - 03.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed all tasks in compliance with company policies and procedures.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Organized, maintained and updated information in computer databases.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Front Desk Associate

Best Western inn Firestone
05.2023 - 10.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Maintained cleanliness and organization of front desk area.
  • Performed basic daily bookkeeping tasks.
  • Answered guest questions and offered referrals to local points of interest.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Monitored hotel's budget and financial records.
  • Coordinated with vendors for repair and maintenance of hotel.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Enforced policies and procedures to increase efficiency.

Education

Emissions Tester

Fort Collins Air Care Colorado
07.2025

Animal Science - Kennel Tech, Bather Brusher

Tulsa Tech
Tulsa, OK
07.2017

High School Diploma -

Tonkawa High School
07.2011

Skills

  • Automotive diagnostics
  • Computer skills
  • OSHA certified
  • Dog Grooming (1 year)
  • Scheduling meetings
  • Scheduling
  • Account updating
  • Punctuality and reliability
  • Customer consulting
  • Data collection
  • Executive management support
  • Sales expertise
  • Customer relations

Certification

  • Kennel Technician July 2017 to Present
  • Animal Behavior
  • Cleaning kennels
  • Caring for Animals in daycare settings
  • Learned protocols for overall cleanliness and sanitary needed for kennels
  • Bather Brusher July 2017 to Present
  • Certified in shampooing dogs
  • Certified in Drying procedures
  • Certified in all areas of bather brusher tech roles
  • Motor Vehicle Inspection License
  • Driver's License

Timeline

Stay at Home Mom

Self
10.2024 - Current

Lane Inspector

OPUS INSPECTION
07.2024 - 10.2024

Front Desk Receptionist

Best Western Loveland Inn
01.2024 - 03.2024

Front Desk Associate

Best Western inn Firestone
05.2023 - 10.2023

Emissions Tester

Fort Collins Air Care Colorado

Animal Science - Kennel Tech, Bather Brusher

Tulsa Tech

High School Diploma -

Tonkawa High School

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SARA SILVER