Excel, word, power point
SARA MONTOYA
Fligth Attendant
Dosquebradas
Summary
Accomplished Flight Attendant offering over 5 years in domestic commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
2
2
Languages
Work History
Cabin Crew Member
CLIC AIR S.A
1 2020 - 05.2024
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
Cabin Crew Member
EASYFLY S.A
01.2019 - 01.2020
- Provided comfort to anxious travelers through active listening, empathy, and reassurance during turbulence or other flight challenges.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Security Agent - Avianca Colombia
SECURITAS COLOMBIA S.A
01.2018 - 01.2020
- Established a culture of continuous improvement by promoting open communication and feedback among the team.
- Provided training to team members on quality control procedures, resulting in improved knowledge and skillsets.
Security Agent - Avianca Colombia
VISE LTDA
01.2016 - 01.2018
- Apprehended suspects by utilizing effective communication, negotiation, and conflict resolution skills.
Administrative Assistant
International Airport. MATECAÑA
01.2013 - 01.2016
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
English Course -
SENA
01.2024 -
TCP - Aviation
Aviación INEC
Pereira, Colombia 05.2012 - 05.2013
No Degree - Dangerous Goods, Cabin Resource Management
Aviación INEC
Pereira, Colombia 05.2012 - 05.2020
High School Diploma -
Institución Educativa Santa Sofía
Dosquebradas, Colombia 05.2006 - 05.2011
Skills
- Flight safety
- First Aid
- Emergency Response
- Preflight briefings
- Emergency Response Coordination
- Regulatory Compliance
- Customer Service
Legal Note
Para efectos legales hago constar que la información suministrada en esta hoja de vida es totalmente cierta. (Artículo 62, numeral 1, C.S.T). Puede ser verificada en su totalidad.
Full Name
Sara Montoya Manrique
Identification
1.088.021.467
Birthdate
02/14/1995
Software
Timeline
English Course -
SENA
01.2024 -
Cabin Crew Member
EASYFLY S.A
01.2019 - 01.2020
Security Agent - Avianca Colombia
SECURITAS COLOMBIA S.A
01.2018 - 01.2020
Security Agent - Avianca Colombia
VISE LTDA
01.2016 - 01.2018
Administrative Assistant
International Airport. MATECAÑA
01.2013 - 01.2016
TCP - Aviation
Aviación INEC
05.2012 - 05.2013
No Degree - Dangerous Goods, Cabin Resource Management
Aviación INEC
05.2012 - 05.2020
High School Diploma -
Institución Educativa Santa Sofía
05.2006 - 05.2011
Cabin Crew Member
CLIC AIR S.A
1 2020 - 05.2024
Similar Profiles
GABRIELA GERALDINA BURGOS VALENCIAGABRIELA GERALDINA BURGOS VALENCIA
Customer Service Executive at DSV AIR & SEA S.A De C.VCustomer Service Executive at DSV AIR & SEA S.A De C.V
Themba MashiloaneThemba Mashiloane
Maintenance and Turnaround Planner at Air Liquide Large Industries S.AMaintenance and Turnaround Planner at Air Liquide Large Industries S.A
Anouchka MartinAnouchka Martin
Visual Merchandiser Manager at Clic GalleryVisual Merchandiser Manager at Clic Gallery