Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Sara Maestas

Westminster

Summary

Dynamic salon owner with a proven track record at Color Crush Salon, excelling in client relationship management and sales strategy. Achieved sustained revenue growth through effective upselling and targeted marketing. Renowned for exceptional customer service and strong leadership, fostering a loyal clientele and enhancing operational efficiency.

Overview

25
25
years of professional experience

Work History

Salon Owner/Operator

Color Crush Salon
Westminster
02.2019 - Current
  • Ensured compliance with state laws and regulations regarding licensure and sanitation standards.
  • Managed salon finances, including budgeting, payroll, and bookkeeping.
  • Delivered exceptional customer service to foster repeat business from satisfied clients.
  • Cultivated relationships with vendors and suppliers for essential salon operations.
  • Assessed inventory needs for hair care products and cosmetics continuously.
  • Promoted special offers via social media to attract new clientele.
  • Organized and scheduled client appointments using management software.
  • Implemented targeted campaigns to enhance product and service offerings.

Owner

Color Me Mad Salon
Alamosa
01.2015 - 01.2019
  • Directed all aspects of salon operations, including team leadership, marketing, and sales strategy.
  • Achieved sustained revenue growth through effective upselling and targeted marketing efforts.
  • Built a loyal client base through personalized service, attention to detail, and superior product knowledge.

  • Ensured compliance with applicable laws and regulations related to business operations.
  • Oversaw budgeting and financial management.
  • Managed daily operations of business.
  • Maintained relationships with existing clients by providing superior customer service.

Travel Assistant

Coconut Water Travel
01.2013 - 01.2016
  • Coordinated travel planning and managed logistics, showcasing exceptional organizational and problem-solving skills.
  • Built rapport with clients and vendors, ensuring seamless travel experiences.
  • Provided support for travelers during their journey by responding to any questions or concerns they had.
  • Coordinated transfers between airports and hotels for clients.
  • Ensured that all customer requirements were met during the trip planning process.

Hairdresser

Scissors Hair Studio, Raz Hair Salon, Lucky You Salon and Spa
01.2000 - 01.2015
  • Delivered professional salon services with a focus on client satisfaction and product education.
  • Recommended and upsold salon products, contributing significantly to retail sales.
  • Maintained excellent relationships with clients and team members, ensuring repeat business and referrals.

Education

High School Diploma -

Englewood High School
Denver, CO
05-2001

Licensed Cosmetologist -

Englewood Beauty School
Denver, CO
01-2000

Skills

  • Leadership and team management
  • Sales strategy and upselling
  • Client relationship management
  • Product training and knowledge
  • Conflict resolution and negotiation
  • Marketing and revenue growth
  • Operations scheduling
  • Appointment management
  • Social media marketing
  • Inventory control
  • Customer service excellence
  • Budget management
  • Problem solving skills
  • Time management techniques
  • Service upselling
  • Multitasking abilities
  • Effective communication
  • Decision making strategies

Accomplishments

  • Successfully managed and grew a salon business, increasing sales and client retention year over year.
  • Consistently exceeded sales targets by effectively promoting products and services.
  • Recognized for fostering a positive team culture and achieving high employee satisfaction.
  • Established a reputation for building trust with clients and ensuring their needs were met.

Languages

English
Professional

References

References available upon request.

Timeline

Salon Owner/Operator

Color Crush Salon
02.2019 - Current

Owner

Color Me Mad Salon
01.2015 - 01.2019

Travel Assistant

Coconut Water Travel
01.2013 - 01.2016

Hairdresser

Scissors Hair Studio, Raz Hair Salon, Lucky You Salon and Spa
01.2000 - 01.2015

High School Diploma -

Englewood High School

Licensed Cosmetologist -

Englewood Beauty School
Sara Maestas