Sara Crook
Colorado Springs,CO
Overview
2026
2026
years of professional experience
Work History
Account Processing Specialist
ANB Bank
10.2024 - Current
- I was promoted from a teller position at 4 months to the account processing department which oversees and investigates account activity for each of the banks 26 branches.
- Provided detailed documentation on day-to-day audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Contributed to a positive work environment by collaborating effectively with colleagues across all internal central operations departments.
Teller
ANB Bank
04.2024 - 10.2024
- Assisted customers with deposits, withdrawals, and check cashing services
- Balanced cash drawer daily at the end of each shift to ensure accuracy
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly
Barista Shift Lead
Solar Roast Coffee
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Barista
Dungeons and Javas
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Consultant
Springs Bridal and Ballroom
- Assisted brides with smaller budgets and limited timeframes find the perfect wedding gown, accessories, and décor.
- Duties also included cleaning, reorganizing, sewing and hand-sewing, tuxedo fittings and rentals, and operating the cash register.
- Delivered exceptional customer service during all stages of the bridal gown selection process, from initial consultation through final fittings and pick-up dates.
Assistant Manager
Bella Novia Bridal
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer and industry preferences, standards, and trends.
- Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
- Managed inventory to maintain accurate stock levels, minimize loss, and optimize sales opportunities for the boutique.
- I was let go when the business ceased operations.
Education
Associate of Arts - Criminal Justice
PIKES PEAK STATE COLLEGE
Colorado Springs, CO05-2027
High School Diploma -
TEMPLETON HIGH SCHOOL
06.2014
Skills
- Active Listening
- Patience and Empathy
- Attention to Detail
- Adaptability and Flexibility
Timeline
Account Processing Specialist
ANB Bank
10.2024 - Current
Teller
ANB Bank
04.2024 - 10.2024
High School Diploma -
TEMPLETON HIGH SCHOOL
Barista Shift Lead
Solar Roast Coffee
Barista
Dungeons and Javas
Consultant
Springs Bridal and Ballroom
Assistant Manager
Bella Novia Bridal
Associate of Arts - Criminal Justice
PIKES PEAK STATE COLLEGE
Similar Profiles
Kelly MarcusKelly Marcus
Universal Banker II at ANB BankUniversal Banker II at ANB Bank
Kayden SerianiKayden Seriani
Loan Assistant at ANB BankLoan Assistant at ANB Bank
Lena FieldingLena Fielding
Loan Administration Specialist at ANB BANKLoan Administration Specialist at ANB BANK
ROBERT BARKERROBERT BARKER
Labor Foreman at DPR ConstructionLabor Foreman at DPR Construction
Addison KleinAddison Klein
Cleaning Assistant at Kirsten MarlowCleaning Assistant at Kirsten Marlow