Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Operatingsystems
Clearance
Training
Timeline
Generic

SAN'TORA MATHIS

Colorado Springs

Summary

Human Resources Manager with over 20 years of specialized experience in Human Resource Management. Possess extensive knowledge in Administrative Management, Talent Recruitment, and Employee Acquisitions derived from overseeing Human Resource Programs for an installation of 20K civilian and military personnel. Recognized by leadership at every level for supervising Human Resources programs for multiple echelons. Career supported by a Bachelor of Science in Interdisciplinary Studies and a Secret Security Clearance adjudicated 2019.

Overview

18
18
years of professional experience

Work History

Human Resources Specialist

Deloitte
10.2023 - Current

Performs duties as a Military Affairs Specialist for the Missile Defense Agency. Analyzes significant HR management issues and problems and develops recommendations and alternative solutions. Plans and carries out projects and studies to identify and resolve problems pertaining to various HR program areas. Develops guidance, procedures and standards for new and/or changing program areas. Assures that all policy, regulatory and program issuances are properly integrated with other staff actions and are thereby fully supportive of MDA's mission requirements, equal employment opportunity objectives and the Federal merit system. Research HR laws, policies, regulations and reference material, analyzes information, selects appropriate approach and recommends corrective action for HR inefficiencies.


Key Results:


· Successfully managed the USSF O-5 & Below Guardian Assignment Timeline (GAT) Summer Cycle 25, processing 15 high priority MDA billets.

· Demonstrated proficiency in handling USAF/USSF arrivals and departures, processing 6 during the quarter.

· Accurately processed 5 Officer Performance Reports for US Space Force senior personnel, ensuring compliance with all regulations and policies.

· Efficiently processed 18 Officer Performance Reports for US Air Force senior personnel, meeting all deadlines and maintaining accuracy.

· Completed training objectives and gained access to multiple HR systems including the Personnel Tracking System, Task Management Tracker, and Assignment Management System.

· Ensured strict adherence to military regulations and policies regarding evaluations and promotions.

· Successfully processed 7 USAF retirements and 2 USSF retirements, ensuring all necessary paperwork and procedures were completed accurately and on time.

· Maintained open and effective communication with government customers, providing prompt assistance and addressing any questions or concerns in a timely manner.

· Regularly attended DOH meetings and completed all required training per MDA requirements, consistently staying up-to-date on all relevant information and procedures.


Senior Human Resources Manager

UNITED STATES ARMY
05.2021 - 09.2023

Provides Human Resources support for the 4th Division Sustainment Brigade (4DSB) comprising over 2,700 soldiers and civilians. Serves as a liaison between the brigade and the Military Personnel Division (MPD) and Human Resources Command (HRC), ensuring effective communication and coordination with all HR functions. Manages all essential personnel services and personnel accounting tasks, including leave and finance, promotion, levy packets, sponsorship, evaluations, retirement packets, and deferments/deletions. Responsible for daily personnel status reports and strength management, ensuring accurate and up-to-date records for the brigade's personnel.


Key Results:


· Innovative leadership style was key in the BDE S-1 receiving 11 of 12 commendable ratings for FY22 Inspector General inspection: overall 91%

· Instrumental in the 4th Infantry Division Senior Talent management program (Logistics) ensuring all key billets were identified and filled with networking with sister brigades and HRC.

· Streamlined the process for identifying potential vacancies and getting request to HRC for quicker backfill

· Superbly managed the HR metrics for the organization by improving overall readiness from 6% down to 1.8%; exceeding the Army’s band of excellence

· Trained leadership and staff members on Integrated Personnel and Pay System- Army (IPPS-A) resulting in a significant increase in efficiency and productivity

· Managed pre and post deployment requirements for 8-unit deployments to 5 different countries and 2 Combatant Commands

· Evaluated hard to fill positons and recommended hiring strategies based on position requirements

· Ensured all selected applicants were properly qualified, enrolled into mandatory training, vetted, and sent to the perspective sections

Senior Operations Manager (First Sergeant)

UNITED STATES ARMY
11.2019 - 05.2021

Oversaw the daily administrative and personnel functions within the organization. Responsible for managing and coordinating the HR team, ensuring the smooth execution of recruitment, onboarding, and employee relations processes. Maintained accurate personnel records, implemented HR policies and procedures, and provided guidance and support to employees regarding benefits, career development, and performance evaluations.


Key Results:


· Spearheaded and managed daily operations for a military unit of over 200 personnel, ensuring seamless coordination and execution of tasks

· Led and trained a diverse team, fostering a culture of discipline, professionalism, and accountability, resulting in increased efficiency and productivity

· Oversaw logistics and supply chain management, effectively coordinating resources and equipment to support mission objectives

· Collaborated with senior leadership to develop and execute strategic plans, aligning organizational goals with mission requirements

· Conducted performance evaluations and provided constructive feedback to team members, facilitating their professional growth and development

Maintained strict adherence to regulations and standard operating procedures, ensuring compliance and upholding the highest standards of integrity

· Managed personnel administration, including personnel records, promotions, and disciplinary actions, ensuring accuracy and timeliness

· Coordinated with external agencies and stakeholders to facilitate joint operations and achieve mission success

Diversity, Equity, and Inclusion Program Manager

UNITED STATES ARMY
07.2017 - 11.2019

Responsible for promoting diversity, inclusion, and equal rights, as well as fostering an environment free from discrimination and harassment. Provided guidance, training, and support to both leadership and individuals, ensuring compliance with equal opportunity policies and regulations. Investigated and resolved complaints, conducted assessments and analysis, and recommended measures to promote diversity and prevent discrimination.


Key Results:


  • Served as the division level Equal Opportunity Program Manager for the 4th Infantry Division and Fort Carson in direct support of over 23,000 employees and their family members
  • Coordinated, resourced, and administered 6 cycles of the 80-hours EO leader course per year using learning management systems; trained over 220 Equal Opportunity leaders which greatly enhanced the installation EO/EEO Program and improved workplace relations
  • Completed the Advance Mediation and Conflict Management certification course to enhance problem within the organization
  • Engaged with all senior level leaders, current staff members and new hires on EO policies, survey, programs, projects, initiatives, and events
  • Responsible for the accurate reporting of trends analysis as it pertains to discrimination, and the fair and equitable treatment of others throughout the command
  • Oversaw 20 investigations to ensure fairness, accuracy, and compliance with policy
  • Assisted with Gender Development Index (GDI) for the Army with the Soldier2020 initiative which oversaw the transition to female employees’ integration into combat related job positions

Senior Human Resources Manager

UNITED STATES ARMY
06.2015 - 07.2017

Oversaw and managed all aspects of human resources operations within the military organization. Responsible for developing and implementing HR policies and procedures, ensuring compliance with legal requirements, and facilitating the recruitment, training, and development of personnel. Played a crucial role in resolving employee relations issues and promoting a positive and inclusive work environment.


Key Results:


· Managed the end-to-end employee lifecycle, from recruitment and onboarding to performance management and offboarding

· Conducted regular training sessions on diversity and inclusion, contributing to a more inclusive work environment

· Developed and maintained HR metrics and analytics to track key performance indicators and identify areas for improvement

· Assisted in the implementation of an updated HRIS system, streamlining HR processes and enhancing data mining and data model accuracy

Operations Manager

U.S Military Entrance Processing Command
06.2013 - 06.2015

Provided strategic and technical guidance and advice to the Commander as the HR Subject Matter Expert in a joint environment, supporting Department of Defense initiatives for military and federal personnel. Managed day to day operations by supervising five Human Resources Assistants. Top-ranked by leadership out of peers as result of technical knowledge, leadership competency, and integrity. Ensured compliance on all policies, regulations and guidance from all branches of the military. Constantly monitors resources and capabilities of operation sections and provides courses of action to leadership to ensure mission success.


Key Results:


· Directed the overall planning, development, implementation, and compliance of the organization’s formal HR policies and procedures and talent acquisition initiatives; actively employed command strategies in support of a fully manned staff comprised of 27 Army, Air Force, Marines, Navy, and civilian/contract employees

· Oversaw an annual budget of $300K in lodging, transportation, and meals contracts to support training, recruitment, and corporate engagement activities for over 3K newly processed personnel

· Formulated comprehensive analysis of annual budget estimates for personnel programs; recognized as the best program in the division and received outstanding grades on every inspection for over three years.

· Reinvigorated a new recruiter orientation program by coordinating across all branches Recruiting Commands; bolstered the processing of 500 applicants within the first rating period and increasing productivity

· Managed renovation projects to install new graphics packages at facilities valued in excess of $50K with zero delays or discrepancies; key player in the successful move and opening into a Federal Facility

· Organized the placement and logistical transfer of 6K new recruits to 9 separate training bases across domestic installations; recognized as the MEPS of the year from the National Guard Bureau for demonstrated results

· Managed incoming/outgoing correspondence, records management, publications/forms management, administrative standard operating procedures, and support services. Reviewed all correspondence entering and exiting the Command Group office

· Implemented a robust annual performance review program; initiating formal practices surrounding employee development, review schedules, and greater employee/manager communication.

· Responsible for inputting all transactions Request for Personal Actions to include Wage Increases, Promotions, Time Off Awards ensuring all employees received a current SF50 when changes were made

Senior Human Resources Generalist

Joint Base Lewis-McChord
01.2009 - 06.2013

Led HR programs to facilitate training, award dissemination, strength management/ personnel accountability and evaluation of personnel across the organization. Provided command level human resource functional support in all areas of operations, personnel information systems, and essential personnel service requirement departments.


Key Results:


· Improved HR metrics from 35% to 97% readiness; revitalized the S-1 to become the standard for HR support across the installation

· Consistently exceeded the Army's financial timeliness rate by a 5% average; maintained a monthly average of nearly 94%

· Served as a subject matter expert to provide strategic and technical Human Resource Management guidance to military senior management

· Planned and executed department directive campaigns to improve the timeliness of evaluations, which established a 25% improvement and brought timeliness ratings up to 99%

· Identified vulnerabilities within the organizations’ budget and reallocated $5M in excess equipment across several departments, which eliminated the need to order additional assets

Recruiter / Talent Acquisitions Specialist

UNITED STATES ARMY
08.2006 - 01.2009

Responsible for conducting interviews and assessments to evaluate potential candidates' suitability for military service. Provided information and guidance to potential recruits, explaining the benefits and opportunities available in the Army. Collaborated with schools, community organizations, and military personnel to promote Army recruitment efforts.


Key Results:


· Awarded the Gold Recruiter Ring, acknowledging exceptional dedication and achievement

· Consistently surpassed monthly and yearly recruitment quotas, ranking in the top 5% of recruiters in his region

· Utilized data-driven insights to adjust recruitment strategies, leading to a 10% improvement in overall recruitment efficiency

· Established partnerships with local schools, colleges, and community organizations, boosting brand visibility and recruitment prospects

· Organized successful recruiting events that engaged over 1,000 potential recruits and their families

· Collaborated with administrative teams to streamline the onboarding process, reducing paperwork processing time by 30%

Education

Bachelor of Science - Interdisciplinary Studies

Colorado State University - Pueblo
Pueblo, CO
01.2023

Skills

  • Human Resources
  • Project Management
  • Customer Service
  • Analytical Evaluation
  • Leadership
  • Effective Oral and Written Communication
  • Position Management
  • Planning and Organization

Accomplishments

  • Meritorious Service Medal (2)
  • Joint Service Commendation Medal
  • Army Commendation Medal (7)
  • Army Achievement Medal (4)
  • Horatio Gates Bronze Medal
  • COL Robert Manning Achievement
  • Military Outstanding Volunteer Service Medal

Operatingsystems

  • Mac
  • Microsoft Windows

Clearance

Secret, 2019

Training

  • Sexual Harassment Response & Prevention Training (40 Hours)
  • Equal Opportunity Advisor Certification Course (480 Hours)
  • Advance Mediation and Conflict Management Course (40 Hours)
  • Battle Staff NCO Course (160 Hours)
  • Army Recruiter Course (120+ Hours)
  • Human Resources Training (160 Hours)
  • Sexual Harassment and Assault Response Prevention Course (80 Hours)

Timeline

Human Resources Specialist

Deloitte
10.2023 - Current

Senior Human Resources Manager

UNITED STATES ARMY
05.2021 - 09.2023

Senior Operations Manager (First Sergeant)

UNITED STATES ARMY
11.2019 - 05.2021

Diversity, Equity, and Inclusion Program Manager

UNITED STATES ARMY
07.2017 - 11.2019

Senior Human Resources Manager

UNITED STATES ARMY
06.2015 - 07.2017

Operations Manager

U.S Military Entrance Processing Command
06.2013 - 06.2015

Senior Human Resources Generalist

Joint Base Lewis-McChord
01.2009 - 06.2013

Recruiter / Talent Acquisitions Specialist

UNITED STATES ARMY
08.2006 - 01.2009

Bachelor of Science - Interdisciplinary Studies

Colorado State University - Pueblo
SAN'TORA MATHIS