Santiago Vélez García

Developed comprehensive project schedules to ensure timely task and milestone completion.

Coordinated with teams, subcontractors, and vendors for optimal resource allocation.

Monitored progress to address delays or conflicts proactively.

Served as primary client contact, maintaining consistent communication throughout the project.

Provided timely updates on status, addressing client feedback effectively.

Cultivated strong customer relationships for long-term satisfaction.

Ensured adherence to quality standards and conducted inspections at key milestones.

Implemented best practices to uphold excellence in deliverables.

Implemented processes to facilitate remote access for employees outside headquarters.

Coordinated with supervisors to unify efforts and achieve organizational goals.

Developed work schedules based on budgets and workloads, prioritizing key tasks.

Demonstrated problem-solving skills by efficiently resolving issues as they arose.

Monitored customer interactions using CRM software to identify retention opportunities.

Developed targeted email campaigns to re-engage dormant customers and boost repeat business.

Implemented innovative solutions to address unique circumstances effectively.

Developed comprehensive training plan in collaboration with transversal and content lead.

Designed and implemented process for tracking project progress against established plan.

Maintained detailed project schedule throughout project life cycle, ensuring ownership of solution delivery.

Managed continuous education initiatives for teams to enhance skill sets.

Proposed targeted initiatives to improve area performance and results.

Developed and directed Leisure and Memory project utilizing registry materials.

Diagnosed, designed, and implemented protocols for workflow optimization across production areas.

Established cataloging and storage concepts to enhance material preservation strategies.