Summary
Overview
Work History
Education
Skills
Personal Information
Sports and health
Timeline
Generic
Santiago Peralta Ardila

Santiago Peralta Ardila

Accounting Student Experienced In Different Areas Of The BPO Industry.
Carrera 6L2 #102-57 Barranquilla

Summary

Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.

Overview

4
4
years of professional experience
42
42
years of post-secondary education
2
2
Languages

Work History

Operational Agent

Sutherland Global Services
01.2023 - 12.2025

Responsibilities as a bilingual agent in the operational area for a remittance company or international transactions.

Daily tasks include approving profiles of customers using the mobile application, security checks and solving specific technical problems in the processing of remittances or transactions.

Real Estate Coordinator

Foundever Colombia
01.2023 - 04.2023

Responsibilities as a bilingual agent for a real estate company with properties throughout the United States. Clients who register on a website interested in buying properties are contacted for a data verification and subsequent scheduling of appointments to see the properties they are interested in.

Trusted Advisor

Atlantic QI
12.2021 - 12.2022

Responsibilities as a bilingual agent for a medical center located in different states of the United States.

Daily tasks include scheduling medical appointments for patients, handling authorizations for medical procedures, among other duties.

Education

High School Diploma -

Colegio San Alberto Magno
Barranquilla
05.2001 - 12.2018

No Degree - B2 English level and scholarship

Universidad Del Atlántico
Barranquilla, Colombia
05.2001 - 12.2019

No Degree - Accounting And Finance

Universidad Del Atlántico
05.2019 - 12.2024

Skills

Problem-solving

Customer service and care

Positive attitude

Clear communication

Customer complaint resolution

Problem-solving skills

Critical thinking

Organizational skills

Performer promotion

Service support

Public speaking

Personal Information

ID Number: 1.001.856.797

Sports and health

Among my hobbies I can highlight my interest in sports and healthy living, which allows my life to have a direction where I am governed by discipline and achieving short, medium and long term goals.

Timeline

Operational Agent

Sutherland Global Services
01.2023 - 12.2025

Real Estate Coordinator

Foundever Colombia
01.2023 - 04.2023

Trusted Advisor

Atlantic QI
12.2021 - 12.2022

No Degree - Accounting And Finance

Universidad Del Atlántico
05.2019 - 12.2024

High School Diploma -

Colegio San Alberto Magno
05.2001 - 12.2018

No Degree - B2 English level and scholarship

Universidad Del Atlántico
05.2001 - 12.2019
Santiago Peralta ArdilaAccounting Student Experienced In Different Areas Of The BPO Industry.