Professional with comprehensive experience and readiness for role. Known for strong focus on team collaboration and achieving results. Adaptable and reliable, supporting colleagues effectively and responding to changing needs. Skilled in communication, problem-solving, and client relations. Recognized for integrity, determination, and results-driven approach.
Responsibilities as a bilingual agent in the operational area for a remittance company or international transactions.
Daily tasks include approving profiles of customers using the mobile application, security checks and solving specific technical problems in the processing of remittances or transactions.
Responsibilities as a bilingual agent for a real estate company with properties throughout the United States. Clients who register on a website interested in buying properties are contacted for a data verification and subsequent scheduling of appointments to see the properties they are interested in.
Responsibilities as a bilingual agent for a medical center located in different states of the United States.
Daily tasks include scheduling medical appointments for patients, handling authorizations for medical procedures, among other duties.
Problem-solving
Customer service and care
Positive attitude
Clear communication
Customer complaint resolution
Problem-solving skills
Critical thinking
Organizational skills
Performer promotion
Service support
Public speaking
Among my hobbies I can highlight my interest in sports and healthy living, which allows my life to have a direction where I am governed by discipline and achieving short, medium and long term goals.