SANTIAGO MADRID
Burnaby, BC
Summary
Santiago is a 19-year-old student pursuing the Sport Science Diploma at Douglas College. From an early age, has demonstrated outstanding abilities in sports, having engaged in over seven different sports. Besides his athletic pursuits, Santiago finds joy in hobbies like cooking, traveling, and reading. During school years, he volunteered as a leader for YMCA camps and gained valuable customer service experience at a local supermarket. His knowledge was furthered by taking online courses in sports analysis and journalism, showing eagerness to learn and excel.
With excellent communication, judgment, and organizational skills, Santiago is a reliable and motivated employee, hence approaches every task with enthusiasm and is determined to contribute to the success of any team he's a part of. His dedication and positive attitude make him a valuable asset in both academic and professional settings.
Overview
6
6
years of professional experience
Work History
Retail Assistant
Sportchek
11.2022 - 07.2023
- Product knowledge: Learn about sports equipment, apparel, and accessories
- Sales techniques: Learn to promote products and upsell when appropriate
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Knowledge of store policies: Understand return, exchange, and warranty policies.
Volunteer
YMCA camps
06.2018 - 05.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked with over 35 young children during few weeks.
Versatile Assistant
El Éxito
02.2022 - 03.2022
- Carried out day-day-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
- Served customers and followed outlined steps of service.
- Helped customers to find products. Also helped efficiently as cashier.
Student Assistant. Fit. Centre and Equipment Room
Douglas College
09.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- growth in athletic environments
- Developed and maintained courteous and effective working relationships.
Student Assistant. Game Day
Douglas College
09.2023 - Current
- Retrieve volleyball balls efficiently and quickly during matches, ensuring the playing area is free of obstacles for a smooth game flow.
- Speed and agility: Move swiftly across the court to efficiently collect the balls.
- Attention to detail: Be aware of the ball locations and ensure all are collected without missing any.
- Teamwork: Collaborate with other ball retrievers, referees, and event staff to maintain an organized environment.
- Physical stamina: Sustain consistent performance throughout the match, as it can be a physically demanding task
Education
Sports science Diploma -
Douglas College
Vancouver, BC12.2024
High School Diploma -
Alcaravanes School
Medellín, Colombia12.2021
Exchange Student
Burnaby Mountain Secondary School
Burnaby, BC07.2020
Montessori School, Elementary, Middle School
Medellín, Colombia12.2018
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Decision Making
- Responsible
- Team building
- Leadership
- Retail Effectiveness
- Meeting Sales Goals
- Sports equipments handling
Timeline
Student Assistant. Fit. Centre and Equipment Room
Douglas College
09.2023 - Current
Student Assistant. Game Day
Douglas College
09.2023 - Current
Retail Assistant
Sportchek
11.2022 - 07.2023
Versatile Assistant
El Éxito
02.2022 - 03.2022
Volunteer
YMCA camps
06.2018 - 05.2022
Sports science Diploma -
Douglas College
High School Diploma -
Alcaravanes School
Exchange Student
Burnaby Mountain Secondary School
Montessori School, Elementary, Middle School
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