Santiago Garcia Sarmiento
Bucaramanga
Summary
A dynamic leader and teacher with several years of experience serving clients and students. Successful in maintaining professional and productive relationships with customers. Passionate in teamwork and team building. I am seeking to develop myself professionally.
Overview
5
5
years of professional experience
Work History
English Language Teacher
Caisa Centro De Idiomas
04.2021 - Current
- Successfully improved English students' skills such as grammar, vocabulary, speaking and listening through interactive activities ( Virtually and in person).
- Established positive classroom management boundaries to create safe, known environment for behavior among students.
- Built relationships with students to understand and overcome obstacles to learning such as personal situations, illness or social hurdles.
Private English Teacher
Freelance
05.2020 - 03.2021
- Advised students and provided guidance on academic progress.
- Tutored students struggling with course material.
Customer Service
Nippon Diesel S.A
01.2019 - 05.2020
- Worked effectively with parts providers, staying current on availability and service processes.
- Gathered information through research and vendor inquiries to provide job estimates.
- Helped 700 customers per month with positive attitude and focus on customer satisfaction.
Education
Licenciatura En Lenguas Extranjeras
Universidad Nacional Abierta Y A Distancia UNAD
Bucaramanga, Santander07.2025
French
Universal Learning Academics (ULA)
Bucaramanga, Santander04.2022
How To Teach Online: Providing Continuity
Future Learn
08.2020
Introduction To Business Management
King's College
London, UK04.2020
Pedagogía Para Profesionales No Licenciados
Politécnico De Colombia
Medellín, Antioquia03.2020
Understanding Language: Learning And Teaching
University of Southampton & British Council
Southampton, UK11.2019
English Language
Michigan Language Assessment
Ann Arbor, MI09.2019
High School Diploma -
Colegio Cooperativo Comfenalco
Bucaramanga, Santander11.2018
Skills
- Classroom Discussion Facilitation
- Educational Programs Planning
- Strong communicative skills
- Classroom Management
- Empathy and patience
- Proactivity
- Fast learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
English Language Teacher
Caisa Centro De Idiomas
04.2021 - Current
Private English Teacher
Freelance
05.2020 - 03.2021
Customer Service
Nippon Diesel S.A
01.2019 - 05.2020
Licenciatura En Lenguas Extranjeras
Universidad Nacional Abierta Y A Distancia UNAD
French
Universal Learning Academics (ULA)
How To Teach Online: Providing Continuity
Future Learn
Introduction To Business Management
King's College
Pedagogía Para Profesionales No Licenciados
Politécnico De Colombia
Understanding Language: Learning And Teaching
University of Southampton & British Council
English Language
Michigan Language Assessment
High School Diploma -
Colegio Cooperativo Comfenalco
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