Santiago Arias

Uso De Excel Y Optimización En AI

Usaquen,DC

Summary

Dynamic Técnico en Telemetría with proven expertise at Satrack, excelling in equipment maintenance and customer service. Recognized for enhancing customer satisfaction through effective problem-solving and training new technicians. Committed to continuous learning and adept at streamlining inventory management, ensuring operational efficiency and high-quality support.

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

years of professional experience

Work History

Técnico En Telemetría

Satrack

Bogotá, Bogota D.C.

02.2021 - 06.2025

Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

Education

High School Diploma -

José María Córdoba

Bogotá

05.2001 -

Skills

Maintenance and repairs

Software

Manejo de Excel y optimización de AI

Interests

Crecer de manera exponencial en el trabajo remoto

Interés en aprender nuevas habilidades remotas

Me encantariá poder empezar en el trabajo remoto para las diferentes tareas o habilidades que solicite el empleador y poder ser de gran aporte en sus proyectos o trabajos

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Timeline