Santiago Alarcon Guzman
Customer Service
Girardot
Summary
Dynamic customer service professional with a proven track record at ReDgital, excelling in client retention through proactive communication and expert support. Adept at teamwork and collaboration, I leverage strong computer skills to enhance customer experiences and resolve concerns efficiently. Committed to delivering exceptional service and fostering positive relationships.
Overview
1
1
year of professional experience
Work History
Customer Service
ReDgital
Girardot, Departamento de Santander
08.2021 - 06.2022
- Supported customer service, providing informational resources regarding promotions and sales.
- Collaborated with team members to ensure seamless customer service experiences.
- Increased client retention through proactive communication and excellent customer service.
- Provided attentive customer service, addressing guest concerns promptly and professionally.
- Provided expert customer service and technical support to clients.
Education
High School Diploma -
Colegio Americano
Girardot, Colombia 05.2001 -
Financial Literacy Course -
Universidad Piloto De Colombia
Girardot 05.2001 -
Skills
Customer service and communication skills
Excellent customer service
Teamwork and collaboration
Computer skills
Flexible and adaptable
Excellent communication
Fast learner
References
Erick Andrey Trespalacios Zuluaga
Research Analyst - Brink`s Inc.
315 8261620
eratrez2001@hotmail.com
Felipe Alarcon Guzman
Commercial manager- ReDigital (2022)
+1 3075569535
felipealarconguzman@gmail.com
Santiago Rodriguez Cuellar
Customer Service - Arrow Telephone Taxi Inc.
312 7078291
santiago@arrow1taxi.com
Timeline
Customer Service
ReDgital
08.2021 - 06.2022
High School Diploma -
Colegio Americano
05.2001 -
Financial Literacy Course -
Universidad Piloto De Colombia
05.2001 -
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