Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Santiago Alarcon Guzman

Customer Service
Girardot

Summary

Dynamic customer service professional with a proven track record at ReDgital, excelling in client retention through proactive communication and expert support. Adept at teamwork and collaboration, I leverage strong computer skills to enhance customer experiences and resolve concerns efficiently. Committed to delivering exceptional service and fostering positive relationships.

Overview

1
1
year of professional experience

Work History

Customer Service

ReDgital
Girardot, Departamento de Santander
08.2021 - 06.2022
  • Supported customer service, providing informational resources regarding promotions and sales.
  • Collaborated with team members to ensure seamless customer service experiences.
  • Increased client retention through proactive communication and excellent customer service.
  • Provided attentive customer service, addressing guest concerns promptly and professionally.
  • Provided expert customer service and technical support to clients.

Education

High School Diploma -

Colegio Americano
Girardot, Colombia
05.2001 -

Financial Literacy Course -

Universidad Piloto De Colombia
Girardot
05.2001 -

Skills

Customer service and communication skills

Excellent customer service

Teamwork and collaboration

Computer skills

Flexible and adaptable

Excellent communication

Fast learner

References

Erick Andrey Trespalacios Zuluaga 

Research Analyst - Brink`s Inc.

315 8261620

eratrez2001@hotmail.com


Felipe Alarcon Guzman 

Commercial manager- ReDigital (2022)

+1 3075569535

felipealarconguzman@gmail.com


Santiago Rodriguez Cuellar 

Customer Service - Arrow Telephone Taxi Inc.

312 7078291

santiago@arrow1taxi.com


Timeline

Customer Service

ReDgital
08.2021 - 06.2022

High School Diploma -

Colegio Americano
05.2001 -

Financial Literacy Course -

Universidad Piloto De Colombia
05.2001 -
Santiago Alarcon GuzmanCustomer Service