Santander Caballero Guevara
Barranquilla
Summary
Accomplished Deputy Director with a proven track record at ABU DHABI TECH GROUP SAS, specializing in Organizational Development and fostering team collaboration. Achieved significant improvements in client satisfaction and staff performance through strategic planning and effective change management. Expert in nurturing a culture of continuous improvement and transparency, enhancing team morale and operational efficiency.
Seasoned Deputy Director with wealth of continual process and operation improvement experience. Successfully oversees daily operations, planning and quality control and develops and monitors resources. Broad history in establishing standard operating procedures and tracking and reporting processes, tools and information flows. Actively engages direct reports to achieve business goals, tracks progress toward goals and increases effectiveness and efficiency of leaders.
Overview
2
2
years of professional experience
Work History
Deputy Director
ABU DHABI TECH GROUP SAS
08.2023 - Current
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Ensured regulatory compliance across all departments through diligent monitoring of policies, procedures, documentation requirements.
- Increased overall efficiency by identifying areas of improvement and implementing necessary changes.
Deputy Director
ABU DHABI CORP SAS
03.2023 - Current
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
Education
High School Diploma -
Colegio San Vicente
Puerto, Colombia, Barranquilla Colombia 05.2001 -
Skills
Organizational Development
Budget Development
Program implementation
Strategic Planning
Process updates
Change Management
Team Operations
Staff Development
Negotiation
Timeline
Deputy Director
ABU DHABI TECH GROUP SAS
08.2023 - Current
Deputy Director
ABU DHABI CORP SAS
03.2023 - Current
High School Diploma -
Colegio San Vicente
05.2001 -
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