Santana Ray Martinez
Colorado Springs
Summary
Results-driven Cleaning Manager with proven expertise in team supervision, training staff, and quality inspection. Committed to enhancing customer satisfaction through effective problem resolution and maintaining high cleanliness standards.
Overview
5
5
years of professional experience
Work History
Cleaning Manager
Fully Clean LLC
Colorado Springs
01.2021 - Current
- Supervised daily cleaning operations for residential and commercial properties.
- Trained staff on safety procedures and proper cleaning techniques.
- Managed inventory of cleaning supplies and ordered replacements as needed.
- Resolved customer complaints regarding cleaning services promptly and professionally.
- Coordinated team meetings to discuss goals, challenges, and performance improvements.
- Conducted quality inspections to ensure cleanliness standards were met consistently.
Private Nanny
Jovie
Colorado Springs
01.2022 - 01.2026
- Developed age-appropriate educational activities to promote learning and creativity.
- Supervised daily activities for children to ensure safety and engagement.
- Managed schedules for multiple children, balancing playtime and study time effectively.
- Prepared nutritious meals and snacks in line with dietary preferences and restrictions.
- Communicated regularly with parents about children's progress and daily experiences.
Education
Sand Creek High School
Colorado Springs06-2026
Skills
- Customer service
- Team leadership
- Staff training
- Scheduling management
- Educational planning
- Problem resolution
- Communication skills
- Task delegation
- Employee engagement
- Customer service-focused
Timeline
Private Nanny
Jovie
01.2022 - 01.2026
Cleaning Manager
Fully Clean LLC
01.2021 - Current
Sand Creek High School