Sandy Rodriguez
Aurora,CO
Summary
Dynamic General Manager at Taco Bell with a proven track record in operations management and team building. Enhanced customer satisfaction through effective problem resolution and streamlined processes. Bilingual in Spanish and English, I foster collaboration and motivate teams to achieve operational excellence while maintaining attention to detail and reliability.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
16
16
years of professional experience
Work History
General Manager
Taco Bell
09.2021 - 03.2025
- Assisted in daily operations and workflow management to ensure effective team collaboration
- Supported development of operational procedures for efficiency and consistency
- Learned industry best practices to enhance service delivery and customer satisfaction
- Adapted quickly to new systems, streamlining communication processes among staff
- Coordinated staff schedules and resource allocation to optimize workflow and meet operational demands.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Dishwasher
Marriot Hotel
06.2019 - 02.2020
- Operated industrial dishwashing machines to maintain cleanliness and sanitation standards.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Assisted in inventory management by organizing and restocking cleaning supplies as needed.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Line Cook
La Jolla Restaurant & Bar
10.2016 - 03.2018
- Prepared and cooked high-quality dishes following standardized recipes and presentation guidelines.
- Collaborated with kitchen staff to ensure efficient food preparation and timely service delivery.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
- Assisted in inventory management by monitoring stock levels and notifying leadership of shortages.
Maintenance Crew Member
San Diego Convention Center Corporation
06.2015 - 06.2015
- Operated and maintained various cleaning equipment to ensure facility cleanliness and safety.
- Conducted routine inspections of facilities to identify maintenance needs and ensure compliance with safety standards.
- Collaborated with team members to execute set-up and breakdown for events, ensuring operational efficiency.
- Trained new staff on proper cleaning procedures and equipment usage to enhance team performance.
- Seasonal job during comic con.
Cashier
Taco Bell
02.2009 - 08.2010
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent tracking and reconciliation.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints promptly to enhance shopping experience.
Mentor
Girl Scouts Of Central California South
11.2008 - 07.2010
- Led youth mentoring programs, fostering personal growth and resilience among participants.
- Developed training materials for mentor development, enhancing program effectiveness and engagement.
- Increased youth participation in community events by organizing outreach activities and fostering strong relationships with local organizations.
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Customer service
- Patience and empathy
- Attention to detail
- Reliability and punctuality
- Friendly, positive attitude
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager
Taco Bell
09.2021 - 03.2025
Dishwasher
Marriot Hotel
06.2019 - 02.2020
Line Cook
La Jolla Restaurant & Bar
10.2016 - 03.2018
Maintenance Crew Member
San Diego Convention Center Corporation
06.2015 - 06.2015
Cashier
Taco Bell
02.2009 - 08.2010
Mentor
Girl Scouts Of Central California South
11.2008 - 07.2010
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