Desired Job Title
Customer Service RepresentativeCustomer Support SpecialistSales AssociateSales CoordinatorWork Type
Full TimePart TimeLocation Preference
HybridRemoteLocation: Colorado Springs, CO
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Samsun King
Colorado Springs
Work Preference
Summary
Professional with experience in event coordination and public engagement. Skilled in managing logistics, fostering strong relationships, and driving successful outcomes. Strong focus on teamwork and adaptability to meet changing requirements. Reliable, communicative, and results-driven, creating memorable experiences and ensuring smooth execution.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Event Ambassador and Bayhost
Topgolf, Colorado Springs
03.2022 - 04.2026
- Created vibrant and engaging guest experiences for 100+ daily visitors, making every visit unique, unforgettable, and worth every penny.
- Boosted revenue by expertly upselling through customized food, drink, and retail item suggestions, consistently outperforming sales goals.
- Hosted large-scale personal events and corporate outings with dedication and precision, ensuring guest satisfaction and smooth operations.
- Coordinated event logistics to ensure seamless execution of activities and guest experiences.
- Assisted in setup and breakdown of event spaces, maintaining cleanliness and organization standards.
- Mentored new staff on best practices for customer engagement and operational procedures.
FOH Lead Expo
El Segundo Mexican Restaurant, Vail, CO
11.2020 - 08.2021
- Led one of the top three busiest restaurants in downtown Vail out of COVID as lead food expo, going from 1/4 capacity to full in days.
- Began as a busboy and rose through the ranks to one of the top positions in a short time in a hyper competitive environment.
- Began practicing Spanish to be a more effective employee, training with my coworkers daily.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Host and Food Server
Daddy's Burger Bar, Littleton, CO
11.2018 - 05.2020
- Executed comprehensive service responsibilities for restaurant, maintaining operational standards amidst early COVID capacity limitations.
- Managed waitlists effectively, optimizing seating arrangements during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Greeted and seated guests promptly, ensuring a positive first impression.
Host
Rib City, Littleton, CO
11.2017 - 05.2018
- Managed reservation system, optimizing table turnover and guest flow.
- Trusted with seating flow for the whole restaurant, creating a smooth workplace for myself and all other employees.
- Thoroughly sanitized all dirty surfaces and ensured proper food safety for guests.
- Arranged all takeout orders with phone calls and packaging amidst my other duties.
Education
A.S. - Exercise Science focused on Health and Wellness
University of Colorado Colorado Springs
12-2026
Skills
- Leadership experience
- Interpersonal communication
- Time management
- Public speaking
- Sales
- Teaching
- Event management expertise
- Conflict resolution techniques
- Effective networking
- Detail-oriented mindset
Certification
CPR Certified 2025-2027
Timeline
Event Ambassador and Bayhost
Topgolf, Colorado Springs
03.2022 - 04.2026
FOH Lead Expo
El Segundo Mexican Restaurant, Vail, CO
11.2020 - 08.2021
Host and Food Server
Daddy's Burger Bar, Littleton, CO
11.2018 - 05.2020
Host
Rib City, Littleton, CO
11.2017 - 05.2018
A.S. - Exercise Science focused on Health and Wellness
University of Colorado Colorado Springs