Sammantha Heuton
Superior,CO
Summary
Results-oriented professional with a proven track record in management, leadership, and communication. Recognized for dedication, reliability, and achieving company goals. Experienced in problem-solving, service, and time management. Seeking a role as a Memory Care Director/Coordinator to leverage abilities. Detail-oriented approach to problem-solving and planning. Skilled Supervisor adept at resolving critical issues and building talented teams in time-sensitive environments. Ready to make an immediate contribution to your organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Memory Care Director/coordinator
Golden Lodge assistant living
08.2024 - 04.2025
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Evaluated patient records to ensure accuracy of documentation regarding medical treatments, medications, and other health information.
- Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
Lead Qmap
Balfour Senior Living
04.2022 - 08.2024
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Lead Emergency Medical Responder/ Security
Erickison senior living
09.2023 - 01.2024
- Conducted routine maintenance in EMS Bag ensuring proper functioning at all times.
- Provided basic life support services according to established protocols.
- Maintained communication with dispatch regarding patient's progress and location.
- Completed required forms for each call including incident reports and medical documentation.
- Performed CPR, splinting, bandaging, bleeding control techniques, spinal immobilization, and airway management procedures when needed.
- Responded quickly and accurately in emergency situations with appropriate decision-making skills.
- Provided reassurance to patients and their families throughout the transport process.
- Managed multiple simultaneous calls responding efficiently to all requests for service.
- Coordinated with other emergency responders such as fire fighters or police officers on scene.
- Used stretchers and other medical appliances to safely remove patients from emergency scene.
- Interviewed patient to identify scope of medical emergency.
- Treated patients with impaired airways and other respiratory problems to create flow of oxygen
Lead QMAP
Bethesda Gardens Assisted Living
04.2022 - 01.2024
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed household errands and other essential duties.
- Updated and maintained databases with current information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed inventory and supplies to ensure materials were available when needed.
In Field Trainer
ASAP Medical
01.2019 - 07.2022
- Ensured compliance with industry standards and regulations through diligent monitoring of employees'' adherence to safety protocols during training exercises.
- Enhanced trainee retention by utilizing engaging and interactive training materials.
- Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
- Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
- Responded quickly and calmly in emergency situations.
- Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
Armed Security Supervisor
Denver Metro Protective Services
02.2017 - 11.2021
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly.
- Coordinated with event organizers to establish appropriate security measures for large-scale gatherings or functions.
- Collaborated with local law enforcement agencies for improved coordination during emergency situations.
- Contributed to a positive workplace environment by maintaining professionalism and demonstrating strong leadership skills in all interactions with staff and clients.
Education
Associate in Criminal Justice - Criminal Just
AURORA COMMUNITY COLLEGE
Aurora, CO05-2023
Certificate - Phlebotomy
Phlebotomy Specialist
08-2017
Skills
Empathetic communicator
- Issue recognition
- Empathetic communication
- Reliable team member
- Conflict de-escalation techniques
- Responsive to evolving situations
- Strong ethical standards
- Meticulous attention to detail
- Dedicated client assistance
- Patient care evaluation
- Problem-Solving
- Integrity in professional conduct
- Goal-Oriented
- Mentorship development
- Policy Enforcement
- Employee engagement strategies
- Motivational Techniques
- First Aid/CPR/BLS
- Memory care techniques
- Experience in memory support techniques
- Memory care understanding
- Computer skills
- Clear communication
Certification
BLS (2022-current) experienced for 15 years
Qmap (2018-current) experience for 10 years
Emergency medical responder (2022-current) experience for 10 yearS
AED-first aid (2012-current) 15 years of experience
Timeline
Memory Care Director/coordinator
Golden Lodge assistant living
08.2024 - 04.2025
Lead Emergency Medical Responder/ Security
Erickison senior living
09.2023 - 01.2024
Lead Qmap
Balfour Senior Living
04.2022 - 08.2024
Lead QMAP
Bethesda Gardens Assisted Living
04.2022 - 01.2024
In Field Trainer
ASAP Medical
01.2019 - 07.2022
Armed Security Supervisor
Denver Metro Protective Services
02.2017 - 11.2021
Associate in Criminal Justice - Criminal Just
AURORA COMMUNITY COLLEGE
Certificate - Phlebotomy
Phlebotomy Specialist
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