Samera Degraffenreid
Severance,Colorado
Summary
Proven team leader and problem-solver, adept in hazardous materials handling and fostering team collaboration. Streamlining processes to enhance safety and efficiency, significantly reducing order processing times and associate injuries. Skilled in clear communication with work associates and customers. Critical thinking, problem-solving skills, consistently meeting tight deadlines, and achieving monthly sales targets.
Developed skills in fast-paced warehouse environment, focusing on organization and time management. Adept at streamlining processes and ensuring operational efficiency. Seeking to transition into new field by leveraging transferable skills in logistics and teamwork.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Amazon
10.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping
- Helped train new employees in safe practices and warehouse procedures.
- Completing planned company processing rates
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Sorted and delivered materials to different work areas and staff.
- Problem solving: Contributing to the development of company-wide safety protocols surrounding the management of potentially dangerous chemicals and substances present on-site. - Proactively identified and addressed potential hazards in the workplace, mitigating risks to employees and the environment. - Verified orders by comparing names and quantity of items packaged with shipping documents.
- Team leading, overseeing associate processing and safety, ensuring proper communication as a team between associates and management.
Sales Associate
Journeys Shoes
05.2021 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Some Completed - Geology
Colorado State University
Fort Collins, COHigh School Diploma -
Mission Achievement And Success Charter
1718 Yale Blvd SE, Albuquerque, NM 8710605.2022
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Warehouse safety
- Clear communication
- Attention to detail
- Problem-solving
- Team collaboration
- Quality control
- Hazardous materials handling
- Time management
- Multitasking and organization
- Verbal and written communication
- Critical thinking
- Decision-making
Timeline
Warehouse Worker
Amazon
10.2022 - Current
Sales Associate
Journeys Shoes
05.2021 - 10.2021
Some Completed - Geology
Colorado State University
High School Diploma -
Mission Achievement And Success Charter
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