Samantha Salas
Correctional Officer
Pueblo,CO
Summary
Versatile and results-oriented professional with experience at Parkview Medical Center, adept in emergency response and facility security. Demonstrated excellence in enhancing safety and fostering effective communication. Proven ability to manage crises and ensure compliance with legal standards, showcasing strong ethical conduct and self-motivation.
Correctional Officer with 3 year history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Correctional Officer
Department Of Corrections
Cañon City, Colorado
06.2021 - 12.2024
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Handled emergency situations calmly under pressure, utilizing crisis intervention techniques to maintain order within the facility.
- Promoted a positive environment within the correctional facility by fostering open communication between staff and inmates.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
Front Office Assistant
Parkview Adult Medicine Clinic
Pueblo, CO
12.2017 - 05.2021
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Maximized operational efficiency during peak hours by effectively managing walk-ins and appointment schedules.
- Utilized software and registration tools to effectively organize patient schedules for various procedures.
- Upheld rigorous confidentiality standards for all patient information, ensuring adherence to HIPAA regulations.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
Unit Secretary/Emergency Medicine Physician Assistant
Parkview Medical Center
Pueblo, CO
11.2015 - 12.2017
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Managed telephone inquiries by delivering office information, addressing questions, and connecting callers to personnel.
- Protected patient privacy in strict accordance with HIPAA standards.
- Recorded physicians' medication directives, laboratory test orders, and patient care strategies.
- Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
- Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
Education
High School Diploma -
Pueblo Community College
Pueblo, CO 08.2006 - 05.2009
Skills
Correctional facility procedures
Firearm operations trained
First Aid and CPR certified
Trained in defensive tactics
Emergency response
Facility security
Safety and security enforcement
Ethical standards of conduct
Excellent communication
Self motivation
Reception duties
Hospitality services
Medical terminology
Administrative skills
Filing and data archiving
Excel spreadsheets
Word processing
Medical billing and coding
EMR / EHR
Timeline
Correctional Officer
Department Of Corrections
06.2021 - 12.2024
Front Office Assistant
Parkview Adult Medicine Clinic
12.2017 - 05.2021
Unit Secretary/Emergency Medicine Physician Assistant
Parkview Medical Center
11.2015 - 12.2017
High School Diploma -
Pueblo Community College
08.2006 - 05.2009
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