Samantha Pottinger
Fort Collins
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Serice Worker
Fairchilds Icecream
02.2021 - 04.2021
- Worked fast to complete tasks and meet daily requirements.
- Followed instructions and procedures to complete assigned tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and straightened work areas to maximize productivity and safety.
Service Worker
Smoothie King
11.2021 - 01.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Identified potential safety hazards through routine checks of supplies, equipment and environment.
Front of House Busser
Fury's Restaurant
02.2023 - 05.2023
- Resolved guests complaints while maintaining positive customer environment
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Server
Medium Rare Resturuant
06.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers
- Bussed and reset tables to keep dining room and work areas clean
- Built rapport with guests to enhance their dining experience and encourage return visits
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations
Education
Criminology
Colorado State University
Fort Collins, CO05.2027
Skills
- Calm and Professional Under Pressure
- Customer Service and Assistance
- Understanding Customer Needs
- Order and Refund Processing
Timeline
Server
Medium Rare Resturuant
06.2024 - 07.2024
Front of House Busser
Fury's Restaurant
02.2023 - 05.2023
Service Worker
Smoothie King
11.2021 - 01.2022
Serice Worker
Fairchilds Icecream
02.2021 - 04.2021
Criminology
Colorado State University
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