Samantha Peters
Arvada
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Dynamic and results-driven professional with a strong work ethic and proven success at Jack's Bar and Grill. Expert in guest engagement and food sales, consistently enhancing customer satisfaction. Skilled in multitasking and organization, with a track record of fostering positive relationships and mentoring team members to achieve recruitment goals at the University of Redlands.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
2
2
years of professional experience
Work History
Server
Jack's Bar and Grill
06.2023 - 08.2024
- Worked with POS system to place orders and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Football Recruiting Manager
University of Redlands
09.2024 - 05.2025
- Managed recruitment team and educated and mentored new advisors.
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
- Managed applicant tracking systems to keep recruitment processes organized.
- Established and maintained contacts with schools, employment agencies and other public organizations to find and attract applicants.
- Fostered positive work environment through comprehensive employee relations program.
Education
High School Diploma -
Ralston Valley High School
Arvada, CO05-2024
Skills
- Team member support
- Hostess support
- Table resetting
- Order delivery practices
- Daily specials memorization
- Sales techniques
- Food delivery
- Menu item recommendation
- Multitasking and organization
- Food sales and promotion
- Guest engagement
- Strong work ethic
Timeline
Football Recruiting Manager
University of Redlands
09.2024 - 05.2025
Server
Jack's Bar and Grill
06.2023 - 08.2024
High School Diploma -
Ralston Valley High School
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