SAMANTHA PARKER
Castle Rock
Summary
Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
SportyPickle
05.2025 - Current
- Assisted in training new staff on hostess procedures and best practices.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Advised customers about special offerings and menu items to help drive sales.
Sales Associate
Flip Flop Shops
08.2024 - 12.2024
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained organized sales floor, ensuring product displays were visually appealing and accessible.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
- Engaged in product knowledge training, staying informed about new arrivals and promotions to assist customers effectively.
- Contributed to store cleanliness and organization, promoting a welcoming environment for shoppers.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate in Arts (A.A.) - Psychology
Colorado Early College
Castle Rock05.2026
Skills
- Customer service
- Staff training
- Transaction processing
- Phone etiquette
- Problem resolution
- Customer interaction
- Food running
- Restaurant operations
- Team player
- Reliable and trustworthy
Certification
Adobe Photoshop
Adobe Illustrator
Timeline
Hostess
SportyPickle
05.2025 - Current
Sales Associate
Flip Flop Shops
08.2024 - 12.2024
Associate in Arts (A.A.) - Psychology
Colorado Early College
Microsoft Software
- Experienced with Microsoft Word
- Experienced with Microsoft PowerPoint
- Experienced with Microsoft Excel
- Experienced with Microsoft Outlook