Samantha Loon
Peyton
Summary
Accomplished marketing professional with demonstrated success developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager talented in building teams and motivating personnel to new levels of performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Marketing Manager
Adam & Son Auto Repair
Colorado Springs
12.2025 - Current
- Developed targeted marketing campaigns for automotive repair services.
- Managed social media accounts to enhance brand visibility and engagement.
- Created promotional materials for seasonal service offerings and customer events.
- Explained repair recommendations and maintenance needs in a way that customers could understand.
Shelter Staff
The Matthews House
Fort Collins
01.2025 - 12.2025
- Monitored and documented client participation in program activities and client behaviors while sharing critical information with facility staff to support effective care.
- Conducted one-on-one interviews with patients for crisis prevention and management.
- Facilitated group decision-making processes, providing constructive feedback to enhance outcomes.
- Identified ways to add value to treatment plans and consulted with facility staff or outpatient care providers on those ideas.
Intake Clinician/Utilization Review Specialist
Johnstown Heights Behavioral Health
Johnstown
06.2022 - 12.2025
- Facilitates intake, admission, and prior authorization process for incoming patients
- Performs benefit verifications
- Reviews referrals for medical necessity and facilitates scheduling pre-admissions
- Collaborates with other facilities to ensure appropriate admissions and EMTALA regulations are followed
Economic Stability Specialist/Volunteer Coordinator
The Avery Center
Greeley
05.2019 - 05.2022
- Determined correct services and program resources for individual needs
- Developed and implemented fundraising approaches
- Built partnerships with related organizations to develop support and gain greater attention for important issues
- Took an active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns
Licensed Customer Service Agent
Colorado Insurance
Littleton
06.2017 - 05.2019
- Responsible for providing timely feedback and answers for customers while maintaining and building rapport
- Memorized the governing rules and regulations for the State of Colorado Insurance Guidelines.
- Attended classes for Property and Casualty State exams to obtain licensing.
- Demonstrated effective teamwork with colleagues in a high-paced and rigorous environment.
- Mentored new representatives while ensuring Company processes, standards, and protocols were upheld.
Life Coach/ Utilization Specialist
The Bridges Network
Prescott
04.2015 - 05.2017
- Oversaw and facilitated group decisions while providing constructive feedback.
- Guided patients in developing life skills and improving social interactions.
- Developed positive, supportive, and professional relationships with patients while keeping suitable boundaries.
- Oversaw and facilitated group decisions while contributing constructive feedback when appropriate.
- Working with multiple insurance companies to ensure patients' insurance will cover the costs of treatments.
Education
Finance
Arizona State University
Tempe, ArizonaSkills
- Digital marketing
- Data entry and paperwork
- Ability to multi-task in fast paced and demanding environments while prioritizing responsibilities
- Public speaking
- CPR, AED, and QPR Certified
- Handle With Care Certified
- Mandated Reporter thru the state of Colorado
Certification
- Certified Professional Life Coach Oct 2015-Present
- Equine Assisted Psychotherapy May 2021-Present
- Equine Assisted Learning May 2021-Present
- NPI #1518449412
Timeline
Marketing Manager
Adam & Son Auto Repair
12.2025 - Current
Shelter Staff
The Matthews House
01.2025 - 12.2025
Intake Clinician/Utilization Review Specialist
Johnstown Heights Behavioral Health
06.2022 - 12.2025
Economic Stability Specialist/Volunteer Coordinator
The Avery Center
05.2019 - 05.2022
Licensed Customer Service Agent
Colorado Insurance
06.2017 - 05.2019
Life Coach/ Utilization Specialist
The Bridges Network
04.2015 - 05.2017
Finance
Arizona State University