Hard working, motivated, and driven I am honest, friendly and courteous I am detailed and precise in all my work I have a strong work ethic and I am a great team player I enjoy a challenge and learning new things
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Non-Emergency Medical Driver
MedRide LLC
Colorado Springs
03.2024 - Current
Maintained vehicle cleanliness and ensured proper maintenance schedules.
Communicated effectively with healthcare staff regarding patient needs.
Adhered to safety protocols during patient transport to ensure compliance.
Provided compassionate support to patients during transit journeys.
Completed required paperwork accurately and on time for each transport assignment including trip logs, invoices, incident reports.
Provided safe, timely and reliable non-emergency medical transportation services.
Ensured that all passengers are properly secured in seat belts or other restraining devices before starting trips.
Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
Transported clients to specified destinations safely and on-time.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Documented ride details accurately for record-keeping purposes.
Responded promptly to calls for service from dispatch center personnel.
Assisted in the transportation of patients to and from medical appointments.
Maintained a clean vehicle interior and exterior at all times.
Mentored new hires, providing guidance and support during their transition.
Delivered hands-on training using company-specific tools and systems.
Paratransit Driver
MEO
Wailuku
08.2023 - 03.2024
Transported passengers safely to various destinations across the service area.
Assisted individuals with disabilities in boarding and disembarking vehicles.
Communicated effectively with dispatch using radio and mobile devices.
Maintained vehicle cleanliness and performed routine safety checks daily.
Followed all traffic regulations to ensure safety during transit operations.
Provided excellent customer service to enhance passenger experience consistently.
Communicated with dispatch personnel regarding pick-up times and locations for assigned routes.
Reported mechanical issues or incidents immediately to supervisor or dispatcher.
Conducted pre-trip inspections of vehicles prior to departures from base station.
Assisted passengers with loading and unloading luggage onto vehicle when necessary.
Utilized lifts and ramps to help handicapped passengers board shuttles.
Care Giver / QMAP
Colorado Care
Colorado Springs
11.2022 - 02.2023
Experience in memory care
Safety checks
Logging client's behaviors
Responsible for giving residence their medications
Assist residence with their personal needs
Responsible for taking client's vitals
Responsible for assisting client in a timely and caring manner
Care Giver / QMAP / CPR First Aid
Grammy Sue's Place / Common Roots
Colorado Springs
06.2020 - 11.2022
Responsible for taking care of clients with their daily needs
Responsible for administering clients their daily medications
Responsible for logging daily behaviors and activities
Responsible for taking clients to all scheduled appointments
Stay at Home Mom with son and daughter
Colorado Springs
10.2016 - 06.2020
Store Manager/Sales
Tan Your Hide
Colorado Springs
12.2014 - 10.2016
Responsible for overseeing the operation of the salon
Responsible for scheduling, payroll and collections of past due memberships
Responsible for meeting monthly sales goals
Replenishment of inventory and weekly audit
Cashier
Loaf n' Jug
Colorado Springs
05.2013 - 08.2013
Provided excellent customer service which included an efficient check-out of customers
Assisted and directed guest needs and provided a friendly atmosphere
Responsible for cash handling - accurately maintained a balanced drawer
Stocked and maintained merchandise
Awarded special recognition for outstanding customer service to a secret shopper
Customer Service Representative
Stellar
Colorado Springs
09.2011 - 11.2012
Exceptional customer service- performed phone requests in friendly, concise manner
Continually met and exceeded customer standards
Thoroughly gathered confidential credit card information
Systematically maintained company standard quotas
Regularly awarded for fantastic customer service
Cashier / Guest Greeter
CiCi's Pizza
Colorado Springs
08.2008 - 07.2009
Fabulous customer service- provided a welcoming atmosphere