Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Flexible learning approach for patients and Families. Experience with in-home settings.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities.
Overview
11
11
years of professional experience
Work History
Caregiver
Comfort Keepers In Home Care
02.2023 - 05.2023
Provided compassionate support to clients with daily living activities, enhancing overall well-being.
Assisted clients with mobility and personal hygiene, ensuring comfort and dignity.
Monitored client health and reported changes to healthcare professionals for timely interventions.
Developed individualized care plans in collaboration with families and healthcare teams to meet specific needs.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Digital Shopper (in Store)
Walmart
05.2020 - 01.2021
Fullfilled time sensitive online Customer orders through Shopping, Prepping, and Dispensing.
Cashier/Salesfloor
Big Lots
08.2017 - 06.2018
Returned non-purchased products to shelves and performed general merchandising functions.
Verified prices and calculated totals using scanners and point of sale (POS) systems.
Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase.
Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.
Listened to customer complaints, resolving most issues and escalating complex concerns to assistant manager for resolution.
Engaged customers and built connections using a positive, upbeat attitude.
Maintained adequate cash and change on hand for cashiers.
Checked prices on request of customer or when products cannot be properly scanned.
Handled exchanges, returns and escalated customer complaints according to company policy.
Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
Cashier
City Market
02.2016 - 06.2017
Supported company shrinks and safety initiatives by remaining alert and accurately scanning merchandise for purchase.
Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.
Gained recognition for providing efficient service and a high degree of accuracy.
Solved complaints by customers and issued credits for returned merchandise.
Verified prices and calculated totals using scanners and point of sale (POS) systems.
Returned non-purchased products to shelves and performed general merchandising functions.
Engaged customers and built connections using a positive, upbeat attitude.
Opened up and operated cash register to relieve long lines at peak shopping times.
Handled exchanges, returns and escalated customer complaints according to company policy.
Checked prices on request of customer or when products cannot be properly scanned.
Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.
Kept drawer currency sorted, wrapped, and organized.
Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.
Maintained adequate cash and change on hand for cashiers.
Cashier
Walmart/Sam's Club
06.2012 - 10.2015
Processed customer transactions efficiently using point-of-sale system.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Increased sales of promotional items by informing customers about current offers.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.