Samantha Amaya
Denver
Summary
Dynamic professional with a proven track record at Canada Goose, adept in customer service and Microsoft Office. Excelled in brand representation and administrative efficiency, enhancing sales conversions and streamlining data management. Known for exceptional communication and teamwork, consistently achieving beyond targets without compromising quality or safety standards.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
Canada Goose
09.2023 - Current
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
Administrative Assistant
HCA Healthcare: Methodist Hospital
10.2022 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
General Merchandiser
Target
08.2018 - 08.2021
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
Education
Bachelor Of Civil Engineering - Engineering
Community College of Denver
Denver, COSkills
- Customer service
- Effective communicator
- Adaptable personality
- Team leadership qualities
- Microsoft office
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Brand Ambassador
Canada Goose
09.2023 - Current
Administrative Assistant
HCA Healthcare: Methodist Hospital
10.2022 - 10.2023
General Merchandiser
Target
08.2018 - 08.2021
Bachelor Of Civil Engineering - Engineering
Community College of Denver
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