Sam Ruelas
Salida
Summary
Friendly and prompt Front Desk Agent with experience delivering customer service and administrative excellence. Strong multitasking, communication, and interpersonal skills with the ability to handle any operation within a resort.
Overview
11
11
years of professional experience
Work History
Front Desk
Joyful Journey Hot Spring Resort
01.2021 - Current
- Provide information about our hotel, available rooms, rates and amenities
- Administering check-ins and check-outs
- Manage online and phone reservations
Host/Guest Services
Wolf Creek Resort
10.2018 - 02.2020
- Provided information to guests on various matters such as transport and restaurant advice.
- Accommodated general and unique requests.
Baseball Umpire, Haslet Sport Association
03.2014 - 09.2017
- Observed gameplay, and made calls based on application of game rules, and assessed any required penalties according to established regulations
- Ensured teams follow all safety regulations
Property Management Assistant
Privately Owned
03.2013 - 07.2016
- Conduct maintenance tasks and upkeep on multiple properties
- Established rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals.
Education
Diploma -
Northwest High School
Justin, TXCPR - undefined
undefined
Bachelor of Science - Business Law
Adams State University
Alamosa, CO01.2025
Skills
- Hospitality
- Data Management
- Guest accomodations
- Expense Reporting
- Complex Problem-Solving
- Strategic Planning
- Office Management
Accomplishments
Selected as a student Ambassador to represent the U.S while traveling abroad.
Timeline
Front Desk
Joyful Journey Hot Spring Resort
01.2021 - Current
Host/Guest Services
Wolf Creek Resort
10.2018 - 02.2020
Baseball Umpire, Haslet Sport Association
03.2014 - 09.2017
Property Management Assistant
Privately Owned
03.2013 - 07.2016
Diploma -
Northwest High School
CPR - undefined
Bachelor of Science - Business Law
Adams State University
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