Sam Horton
Denver
Summary
Driven Tenant Service Representative seeking employment as a Property Administrator with Jones Lang Lasalle. Passionate professional with hands on approach to cultivating relationships with clients. Adaptable team player with the ability to utilize a wide range of techniques to accommodate a wide range of clients.
Overview
5
5
years of professional experience
Work History
Tenant Service Representative
Jones Lang LaSalle, JLL
03.2023 - Current
- Acted as department head for the security team as well as liaison to third party security company
- Created training and retention programs as well as a standard operating practices manual for the security team
- Collaborated with site-wide teams to enhance overall client experience and satisfaction.
- Participated in ongoing training programs such as BOMA meetings to stay abreast of industry trends, emerging technologies, and best practices within the field of customer service.
Substitute Teacher, 6-12
Cherry Creek School District
10.2022 - 12.2022
- Upheld classroom routines to support student environments and maintain consistent schedules
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Administered standardized assessments with strict requirements and documented information in permanent records.
Maintenance Technician
Commercial Building Systems
07.2019 - 05.2022
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs
- Worked with building managers to assess ongoing needs and plan preventive maintenance over phone and email
- Worked independently.
Education
Bachelor of Science - Business Management
Colorado State University
Fort Collins, CO3 Year Certification - Secondary Social Studies
The University of West Florida
Pensacola, FLNo Degree - Real Estate License
Colorado Real Estate School
04.2024
Skills
- Yardi experience
- Coding invoices
- Vendor setup
- Managing Certificates of Insurance
- Producing tenant memos
- Access card activation and deactivation
- Processing accounts receivable
- Office administration
Timeline
Tenant Service Representative
Jones Lang LaSalle, JLL
03.2023 - Current
Substitute Teacher, 6-12
Cherry Creek School District
10.2022 - 12.2022
Maintenance Technician
Commercial Building Systems
07.2019 - 05.2022
Bachelor of Science - Business Management
Colorado State University
3 Year Certification - Secondary Social Studies
The University of West Florida
No Degree - Real Estate License
Colorado Real Estate School
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