Sakiya Gonzalez

• Maintained organized displays and ensured product availability on the sales floor.
• Processed transactions accurately using point-of-sale systems and handled cash management.
• Educated customers about loyalty programs and promoted membership benefits effectively.
• Resolved customer inquiries and concerns with patience and professionalism, enhancing satisfaction.

• Served ice cream and desserts to customers efficiently and accurately.
• Managed cash register operations and processed customer payments.
• Maintained cleanliness of service area and equipment throughout shifts.

At urban girls salon, I strive to provide excellent customer service. I help by booking appointments, checking clients out, making schedules, selling product, offering beverages or anything else to satisfy the clients needs. As well as, keep reception area clean and neat to give visitors positive first impression. Handle cash transactions and maintained sales and payments records accurately. Respond to inquiries from callers seeking information. Open and close the salon efficiently, and cultivate positive relationships with clients through professional demeanor and excellent interpersonal skills.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy. Helped customers locate products and checked store system for merchandise at other sites.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Answered customer questions about sizing, accessories, and merchandise care. Provided positive first impressions to welcome existing, new, and potential customers. Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment. Solved customer challenges by offering relevant products and services.