Sakiya Gonzalez

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Cleaned, closed, and secured store at end of shift.
• Used point-of-sale systems to process payments and check inventory levels.

At urban girls salon, I strive to provide excellent customer service. I help by booking appointments, checking clients out, making schedules, selling product, offering beverages or anything else to satisfy the clients needs. As well as, keep reception area clean and neat to give visitors positive first impression. Handle cash transactions and maintained sales and payments records accurately. Respond to inquiries from callers seeking information. Open and close the salon efficiently, and cultivate positive relationships with clients through professional demeanor and excellent interpersonal skills.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Managed returns, exchanges and refunds in accordance with store policy. Helped customers locate products and checked store system for merchandise at other sites.

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Built relationships with customers to encourage repeat business. Maintained calm demeanor and professionally managed issues in busy, high-stress situations. Answered customer questions about sizing, accessories, and merchandise care. Provided positive first impressions to welcome existing, new, and potential customers. Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment. Solved customer challenges by offering relevant products and services.