Sage St. Charles
Breckenridge
Summary
Healthcare laboratory leader with 8+ years of progressive experience in hospital laboratory operations, regulatory compliance, quality management, and multidisciplinary healthcare leadership, including diagnostic imaging operational oversight. Proven success leading laboratory services across multiple hospital sites while driving operational efficiency, employee engagement, patient safety, and regulatory readiness. Experienced overseeing laboratory and imaging departments, implementing process improvements, managing KPIs and budgets, and leading teams through organizational growth and change. Strong background in CLIA, CAP, Joint Commission compliance, laboratory quality systems, and cross-functional hospital collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director, Laboratory Hospital Services
CommonSpirit Health – St. Anthony Summit Hospital & St. Elizabeth Hospital
Frisco, CO & Fort Morgan, CO
02.2025 - Current
- Direct and oversee 24-hour clinical laboratory operations for both St. Anthony Summit Hospital and St. Elizabeth Hospital, ensuring compliance with organizational, state, federal, CLIA, CAP, and Joint Commission standards.
- Provide operational leadership for multi-site laboratory services including staffing oversight, quality management, regulatory readiness, workflow optimization, and financial performance.
- Partner with hospital executives, providers, nursing leadership, and ancillary departments across both facilities to improve operational efficiency, patient safety, and service quality.
- Monitor and analyze key performance indicators including turnaround times, productivity, staffing metrics, overtime utilization, quality trends, and service outcomes to drive continuous improvement initiatives.
- Lead employee engagement efforts through coaching, mentorship, accountability, and leadership development while supporting a positive team culture and high-performing laboratory environment.
- Oversee investigations, corrective action planning, and follow-up related to quality events, service concerns, incident reports, and regulatory findings.
- Participate in system laboratory initiatives and enterprise best practice teams focused on standardization, operational consistency, and process improvement across CommonSpirit Health.
Director, Clinical Shared Services – Imaging & Laboratory
CommonSpirit Health – St. Anthony Summit Hospital
Frisco, CO
10.2022 - 02.2025
- Directed operational and strategic oversight for Laboratory and Diagnostic Imaging departments including CT, MRI, Ultrasound, Mammography, Nuclear Medicine, Echocardiography, and Radiology services.
- Managed department operations including staffing, scheduling, budgeting, productivity, quality metrics, and service line performance across multiple diagnostic departments.
- Maintained regulatory readiness and supported compliance activities for CLIA, CAP, State Health Department, and Joint Commission requirements.
- Collaborated with hospital leadership, radiologists, physicians, and frontline staff to improve patient throughput, workflow efficiency, and interdisciplinary communication.
- Led investigations and staff education related to quality events, patient safety concerns, and operational issues while implementing corrective action plans and process improvements.
- Participated in enterprise laboratory and point-of-care best practice teams to support quality standardization and system-wide operational initiatives.
- Utilized data-driven leadership to monitor KPIs, overtime, turnaround times, productivity, staffing trends, and patient service concerns.
Laboratory Technical Supervisor
Centura Health – St. Anthony Summit Hospital
Frisco, CO
03.2020 - 10.2022
- Supervised daily laboratory operations including workflow coordination, staffing support, quality oversight, competency management, and employee training.
- Supported laboratory compliance through oversight of quality control, proficiency testing, instrument maintenance, validations, and policy adherence.
- Assisted with implementation of new instrumentation, workflow enhancements, and process improvement initiatives designed to strengthen operational efficiency and patient care.
- Investigated laboratory issues and collaborated with leadership to resolve quality concerns, improve turnaround times, and maintain regulatory compliance.
- Served as a resource for laboratory staff by providing coaching, technical guidance, and operational support in a high-volume hospital laboratory environment.
- Completed leadership development programs including Frontline Leadership Development and Insight Workshop training.
Medical Laboratory Scientist (MLS)
Centura Health – St. Anthony Summit Hospital
Frisco, CO
05.2019 - 03.2020
- Served as Chemistry Lead Technologist and night shift generalist performing complex testing across multiple laboratory disciplines.
- Conducted quality control review, AMR validations, instrument correlations, maintenance review, and troubleshooting using EP Evaluator and laboratory quality systems.
- Assisted with regulatory compliance activities, workflow coordination, and laboratory quality initiatives while ensuring accurate and timely patient results.
- Supported laboratory operations in a fast-paced critical access hospital environment with strong focus on patient care and operational reliability.
Medical Laboratory Scientist (Contract)
Fusion Medical Staffing – Mercy Regional Medical Center
Durango, CO
01.2019 - 05.2019
- Functioned as a generalist MLS in a fast-paced acute care hospital laboratory environment.
- Utilized multiple LIS and middleware systems including Epic Beaker, Data Innovations, Unity Real Time, HCLL, and Meditech.
- Performed diagnostic testing, troubleshooting, quality control, and maintenance while supporting efficient laboratory workflow and patient care.
Medical Laboratory Scientist (Contract)
Fusion Medical Staffing – Samaritan Healthcare
Moses Lake, WA
04.2018 - 01.2019
- Worked independently as a night shift laboratory generalist performing testing across multiple laboratory disciplines.
- Prioritized STAT testing, routine workflow, maintenance responsibilities, and quality tasks in a high-volume laboratory setting.
- Assisted with onboarding and training of new laboratory personnel.
Medical Laboratory Scientist (MLS)
ThedaCare Regional Medical Center
Neenah, WI
07.2017 - 04.2018
- Performed clinical laboratory testing and quality procedures in a hospital laboratory environment while supporting timely and accurate patient care services.
Education
Master of Healthcare Administration -
Walden University
08-2024
Medical Technology Internship - undefined
Berkshire Medical Center
Pittsfield, MA06-2017
Bachelor of Science - Clinical Lab Science Medical Technology, Chemistry
University of Wisconsin – Stevens Point
05-2017
Skills
- Clinical Laboratory Operations
- Multi-Site Laboratory Leadership
- Regulatory Compliance (CLIA, CAP, Joint Commission)
- Laboratory Quality Management
- Hospital Operations Leadership
- Employee Engagement & Team Development
- Staffing & Workforce Management
- Budget & Productivity Oversight
- KPI & Data Analysis
- Process Improvement & Workflow Optimization
- Instrument Validation & Implementation
- Incident Investigation & Corrective Action Planning
- Point-of-Care Testing
- Lean & Performance Improvement Principles
- Cross-Functional Healthcare Collaboration
- LIS Systems: Epic Beaker, Meditech, HCLL, Data Innovations, Unity Real Time
Certification
- Medical Laboratory Scientist (MLS), ASCP
- Certification #25536134 | June 2017
Timeline
Director, Laboratory Hospital Services
CommonSpirit Health – St. Anthony Summit Hospital & St. Elizabeth Hospital
02.2025 - Current
Director, Clinical Shared Services – Imaging & Laboratory
CommonSpirit Health – St. Anthony Summit Hospital
10.2022 - 02.2025
Laboratory Technical Supervisor
Centura Health – St. Anthony Summit Hospital
03.2020 - 10.2022
Medical Laboratory Scientist (MLS)
Centura Health – St. Anthony Summit Hospital
05.2019 - 03.2020
Medical Laboratory Scientist (Contract)
Fusion Medical Staffing – Mercy Regional Medical Center
01.2019 - 05.2019
Medical Laboratory Scientist (Contract)
Fusion Medical Staffing – Samaritan Healthcare
04.2018 - 01.2019
Medical Laboratory Scientist (MLS)
ThedaCare Regional Medical Center
07.2017 - 04.2018
Medical Technology Internship - undefined
Berkshire Medical Center
Master of Healthcare Administration -
Walden University
Bachelor of Science - Clinical Lab Science Medical Technology, Chemistry
University of Wisconsin – Stevens Point