Sage Jack
Northglenn
Overview
7
7
years of professional experience
Work History
Service Provider
Inspire Brand
- Conducted a courteous professional conversation with every customer to ensure that each person received a world-class customer service experience
- Gathered information from potential customers to determine the best food item for their eatery needs
- Resolved customer concerns or conflicts they had during their experience by exercising empathy and neutrality as well as focusing on constructive solutions
- Collected credit card payments and automatic debits to ensure the customer’s transaction needs were met
- Provided excellent service as a team leader by upholding a positive attitude and being willing to support and challenge others on the team
Cashier | Server
Old Town Bistro
- Greeted each customer with a willing and service-ready attitude to ensure a pleasant and personalized experience
- Gathered information from customers to effectively recommend menu items that may have been most satisfying and beneficial to their needs
- Monitored and evaluated checkout stations to ensure cash received matched cash available
- Excelled as a team leader by promoting a supportive, goal-oriented, and positive work environment
- Maintained an orderly and sanitary work environment by ensuring each shift was properly staffed and shelves were stocked accordingly while following regional health codes
Self-Employed
Sage’s Pretty Forever Powwow Fits
- Current
- Effectively and strategically consult customers to ensure their event and performance needs are met
- Assess and measure the time needed to complete each order utilizing effective time management skills to ensure each order is completed in a timely manner
- Determine and utilize the appropriate tools and equipment necessary for each order to guarantee business needs are met adequately, securely, and safely
- Collaborates with individuals, Tribes, and powwow leaders to design Native American Powwow attire as well as the beading and design of handcrafted Native American Jewelry
- Oversee movement and handling of customer’s payments to confirm a complete and accurate transaction is made and to maintain a worry-free experience
- Individualize each customer’s event and performance needs experience by delivering an unmatched customer service experience through building trust and prompt conflict resolutions
- Apply basic knowledge of direction, agendas, and telephones in accordance with the needs and demands of each order
Security Officer
Advanced Professional Security
03.2023 - 04.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Security Officer
Allied Universal Security Services
04.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Patient Care Technician
DaVita dialysis Center
02.2018 - 09.2018
- Conducted checks of patients’ vitals, documented, and assisted in the management of patient care
- Generate and present individual observation reports noting each patient’s daily progress and medical, behavioral, and emotional statuses
- Implemented fall risk prevention, conducted well-being checks and transfers to promote the safety of the patients and fellow staff
- Communicated, consistently using email with supervisors and team members with Microsoft Outlook
Education
Associates - Business Management
New Mexico Junior College
Hobbs, NM05.2016
Associates - Business Management
Northeastern Junior College
Sterling, CO05.2015
Skills
- Effective Communication- Extensive experience in communicating with team members and consumers through a wide variety of platforms
- Interpersonal Skills-Strong interpersonal skills developed through widespread experience in leadership roles and significant human interaction
- Clear and concise report writing- Completed Daily reports and sale logs tracking customer behavior to assess their needs and interests
- Tribal and Native American Relations- Act as a liaison between outside agencies and Tribal and Native American Communities to ensure information about specific need areas and cultural considerations are effectively transmitted
LEADERSHIP ACTIVITIES
- Collegiate Athlete, New Mexico Junior College, and Northeastern Junior College2014-2015 and2015-2016 Seasons
- Youth Coach, New Mexico Junior College Summer2016
- Bible Teacher, World Mission Society Church of God Present
Timeline
Security Officer
Advanced Professional Security
03.2023 - 04.2024
Security Officer
Allied Universal Security Services
04.2022 - 02.2023
Patient Care Technician
DaVita dialysis Center
02.2018 - 09.2018
Service Provider
Inspire Brand
Cashier | Server
Old Town Bistro
Self-Employed
Sage’s Pretty Forever Powwow Fits
- Current
Associates - Business Management
New Mexico Junior College
Associates - Business Management
Northeastern Junior College
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