Saeed Sams
Granby
Summary
Dedicated and hands-on worker with nearly two years of experience at Winter Park Ski Resort, working in both winter and summer activities. Skilled in tubing hill operations, outdoor activities operations, trail maintenance, and equipment handling. Passionate about moving into a crew lead role within Alterra Mountain Company. Experience in guest services, first aid, chainsaw work, resort operations and customer service..
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tubing Hill Crew Member(Year 2)
Winter Park Resort
11.2024 - Current
- Performed daily opening and closing procedures
- Maintained a safe environment for all participants by enforcing safety rules and guidelines through a safety speech
- Guest service
- Guest interaction
- Ensuring the efficiency of our magic carpet lift through visual inspection and testing it before we open
Trail Crew Member
Winter Park Resort
06.2024 - 09.2024
- Performing Chainsaw work on bike trails and ski runs taking out any hazardous trees to increase our resorts level of safety.
- Cleared fallen trees and debris from trails promptly after storms or other events causing obstructions.
- Ensured proper signage along trails, aiding hikers, bikers, and skiers in navigation and increasing overall satisfaction.
- Helping bike patrol in first aid on busy days at the bike park.
- Performed routine equipment inspections to ensure optimal functionality during operations.
Tubing Hill Crew Member
Winter Park Resort
12.2023 - 04.2024
- Performed daily opening and closing procedures
- Maintained a safe environment for all participants by enforcing safety rules and guidelines through a safety speech
- Guest service
- Guest interaction
- Ensuring the efficiency of our magic carpet lift through visual inspection and testing it before we open
Outdoor Activities Crew Member
Winter Park Resort
07.2023 - 09.2023
- Guest service needs
- Ensuring safe operation of each of our activities (rock wall, alpine slide, ropes course)
- Ensuring guest safety
- Guest interaction
- Managing/keeping track of our equipment
Package Handler
UPS
09.2022 - 05.2023
- Used hand-held scanners and physical logs to accurately track item movements.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Server and Server Assistant
East
05.2022 - 08.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Deli Clerk
Safeway
06.2021 - 04.2022
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Deli Clerk and Courtesy Clerk
Albertsons
05.2020 - 05.2021
- I worked at Albertson's for a little over a year in the deli as well as a courtesy clerk (grabbing carts and bagging groceries). Did also work an assistant manager role in the Deli my last few months of working there.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Collaborated with fellow team members to ensure seamless operation during peak hours.
- Opened new inventory and rotated stock by dates to maintain freshness.
Education
No Degree - Heath And Physical Eduction
Eastern Washington University
Cheney, WAHigh School Diploma -
Lakeside High School
06.2020
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Equipment operation
- Safety management
- Problem-solving abilities
- Physical strength
- CPR certified
Awards
- Lettered in Varsity Football and Track and Field all four years of high school as well as varsity basketball one year of high school
- Got the WIAA Distinguished Scholastic Award during Track and Field in high school for having between a 3.0 and 3.49 GPA while also being a team captain for 2 years
Certification
- Apprentice A Sawyer/Faller 3 Chainsaw certification
- CPR/AED/First Aid certified
Timeline
Tubing Hill Crew Member(Year 2)
Winter Park Resort
11.2024 - Current
Trail Crew Member
Winter Park Resort
06.2024 - 09.2024
Tubing Hill Crew Member
Winter Park Resort
12.2023 - 04.2024
Outdoor Activities Crew Member
Winter Park Resort
07.2023 - 09.2023
Package Handler
UPS
09.2022 - 05.2023
Server and Server Assistant
East
05.2022 - 08.2022
Deli Clerk
Safeway
06.2021 - 04.2022
Deli Clerk and Courtesy Clerk
Albertsons
05.2020 - 05.2021
- Apprentice A Sawyer/Faller 3 Chainsaw certification
- CPR/AED/First Aid certified
No Degree - Heath And Physical Eduction
Eastern Washington University
High School Diploma -
Lakeside High School
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