Sa-Niya Smith
Denver
Summary
Personable and reliable with strong work ethic, quickly learns and adapts to new tasks. Understanding of workplace safety standards and basic operational procedures, with skills in time management and basic tool usage. Committed to contributing to team success and ensuring high standards of work quality.
Overview
4
4
years of professional experience
Work History
Math Corps Tutor
Colorado Youth For A Change
01.2024 - 01.2025
- Obtained Colorado's mandatory reporter certification
- Provided an equitable welcoming environment that fostered love and natured growth
- Increased comprehension within diverse groups by utilizing personalized mathematical teaching methods and adapting to individual learning styles
- Maintained detailed records and data entry of progress, using data to inform future instruction and target areas for improvement
- Utilized technology effectively in order to provide interactive and engaging educational experiences
- Improved rates among growth through innovative strategies
Trainer
Panera Bread
01.2023 - 12.2023
- Provided outstanding customer service throughout all positions
- Promoted to team lead/trainer after 3 months of employment
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Mentored new hires, resulting in stronger staff development and increased productivity
- Coached employees on best practices, providing constructive feedback to support their professional growth
- Promoted a culture of continuous learning by advocating for professional development opportunities
Sales Associate
Old Navy, Gap
06.2022 - 01.2023
- Achieved substantial sales growth
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Managed returns, exchanges and refunds in accordance with store policy
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Built relationships with customers to encourage repeat business
Front Desk Receptionist
Urban Air Trampoline and Adventure Park
05.2021 - 05.2022
- Delivered outstanding first impressions by warmly greeting guests at front desk and engaged in pleasant conversations while managing check-in processes
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Scheduled, coordinated and confirmed any reservations and bookings
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns
Education
High School Diploma -
Delta High School
Denver, CO06-2024
Skills
- Hardworking
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Organization and preparation
- Adaptable nature
- Skills development
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Math Corps Tutor
Colorado Youth For A Change
01.2024 - 01.2025
Trainer
Panera Bread
01.2023 - 12.2023
Sales Associate
Old Navy, Gap
06.2022 - 01.2023
Front Desk Receptionist
Urban Air Trampoline and Adventure Park
05.2021 - 05.2022
High School Diploma -
Delta High School
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