Ryan Smith
LAFAYETTE
Summary
Experienced and dynamic hospitality professional with over 10 years in the restaurant industry, including recent leadership as a Floor Manager at a high-volume neighborhood restaurant. Proven track record as a Bar Manager, Bar Lead, and Bartender, with deep expertise in team supervision, inventory control, guest relations, and operational excellence. Recognized for delivering smooth service under pressure, training high-performing teams, and cultivating loyal clientele through exceptional service and attention to detail.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Floor Manager
Northside Tavern
05.2025 - 08.2025
- Directed all floor and bar operations during dinner service.
- Managed cash flow and financial accuracy: counted safe and cash drawers, balanced needs of serving/bartending teams.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Led by example, demonstrating strong work ethic and commitment to excellence.
- Oversaw expo line coordination to maintain smooth food delivery and minimize guest wait times.
- Assigned team roles, supervised shifts, and provided on-floor leadership and training.
- Handled direct guest interaction—welcoming patrons, resolving issues, and gathering feedback to improve service.
- Maintained standards of service, cleanliness, and organized communication with kitchen and management teams.
Bartender
Bucatino Trattoria Romana
03.2024 - 03.2025
- Created and served classic and original cocktails in a fast-paced dining environment.
- Maintained a clean, organized, and well-stocked bar to ensure seamless service.
- Provided attentive customer service, including food, cocktail, wine, and beer recommendations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Built strong guest relationships and established a following of returning regulars.
- Developed signature cocktail recipes featured on the seasonal menu.
Bartender/Bar Manager
El Meson De Pepe
04.2019 - 02.2023
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed daily/nightly bar operations and mentored junior bartenders.
- Created craft cocktails and curated drink menus based on seasonal ingredients.
- Handled high-volume service while maintaining accuracy and speed.
- Trained new hires and supported team scheduling and coordination.
- Managed nightly closeouts, safe counts, and sales reporting.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Bartender/Lead Bartender
Turtle Kraals
01.2016 - 04.2020
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Education
Associate of Science - Marine Engineering
Florida Keys Community College
Key West06-2009
Skills
- Employee management
- Customer relations
- Policy enforcement
- POS systems
- Sales development
- Decision-making
- Problem resolution
- Expert mixology
- Ordering supplies
- Drink pairings
- Inventory control
- Cocktail list development
- Customer service expertise
Certification
- TIPS
- ServeSafe
Timeline
Floor Manager
Northside Tavern
05.2025 - 08.2025
Bartender
Bucatino Trattoria Romana
03.2024 - 03.2025
Bartender/Bar Manager
El Meson De Pepe
04.2019 - 02.2023
Bartender/Lead Bartender
Turtle Kraals
01.2016 - 04.2020
Associate of Science - Marine Engineering
Florida Keys Community College
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