Ryan Rogier
Highlands Ranch,CO
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion. Continually ambitious individual with a never-tiring drive to succeed, showcasing a strong ability to achieve company goals through determination, passion for products/services, positive attitude, and hard work.
Overview
12
12
years of professional experience
Work History
Auto Estimatics Appraiser
State Farm
04.2022 - Current
- Managed multiple projects simultaneously while maintaining a commitment to quality workmanship.
- Reviewed & processed 35+ virtual supplements weekly.
- Documented condition and special features to provide accurate estimations.
- Ensured compliance with regulatory requirements by reviewing and adhering to guidelines and standards.
- Delivered high-quality appraisal reports within strict deadlines, ensuring client satisfaction.
- Achieved successful dispute resolutions by providing clear explanations of findings during review processes.
- Maintained high work volume and tight deadlines.
- Maintained up-to-date knowledge of local market trends, supporting more accurate valuations.
- Supported fellow appraisers in developing their skills through mentorship and collaboration initiatives.
Auto Collision Estimator
Caliber Collision
07.2021 - 03.2022
- Determined vehicle performance and assessed damaged based on thorough inspections.
- Planned and estimated work based on detailed damage reports.
- Inspected repaired vehicles for proper functioning, completion of work, dimensional accuracy, and overall appearance of paint job.
- Considered each team member's unique talents when assigning tasks and projects to maximize success for employees and overall team.
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and overall trust in organization and employees.
- Delivered exceptional customer service to bolster strong relationships and build positive experiences.
- Responded promptly to customer, vendor, and staff questions and quickly resolved issues, cultivating strong, long-term relationships.
Auto Collision Estimator
Momentum BMW
10.2020 - 06.2021
- Planned and estimated work based on detailed damage reports.
- Finished high-quality work quickly, fully meeting requirements of work orders and consistently satisfying customers.
- Manage rotating accounts of $300,000+ work in progress.
Auto Collision Estimator
Service King Collision
01.2017 - 02.2019
- Developed client relationships to inspire brand loyalty and improve potential consumer networks.
- Explained insurance policies and procedures to clients based on their needs.
- Manage rotating accounts of $100,000+ work in progress.
- Analyzed potential labor and equipment costs in order to provide customers with a reliable estimate.
- Talked with customers to schedule future appointments and maintenance they could do at home.
- Tested vehicle components in order to identify issues more quickly.
- Worked with insurance companies to help drivers recently in accidents to get the most out of their coverage.
Software Engineer
Fulcrum Technology Solutions
02.2013 - 03.2015
- Altered, updated, and enhanced existing systems and applications after performing troubleshooting measures to determine the issue.
- Deployed on $1,000,000+ contracts
- Analyzed end user needs to provide service-level software development.
- Customized systems for the development of software application tools and architecture.
- Designed, managed, and updated web applications for various departments in the organization.
- Participated in sales presentations to translate user needs into straightforward software solutions.
Education
Business Management - Entrepreneurship
University of Southern Indiana
Evansville, IN12.2013
Skills
- Clear oral and written communication
- Leadership
- Account management
- Complaint resolution
- Revenue Growth
- Building Effective Relationships
- Customer satisfaction
- Team player
- Creativity
- Expertise in software
- Professional networking
Timeline
Auto Estimatics Appraiser
State Farm
04.2022 - Current
Auto Collision Estimator
Caliber Collision
07.2021 - 03.2022
Auto Collision Estimator
Momentum BMW
10.2020 - 06.2021
Auto Collision Estimator
Service King Collision
01.2017 - 02.2019
Software Engineer
Fulcrum Technology Solutions
02.2013 - 03.2015
Business Management - Entrepreneurship
University of Southern Indiana
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