Roxette De Boer
Denver
Summary
A proven top performer in sales, I excelled by significantly increasing sales revenue through expert client relationship management and strategic follow-ups. Skilled in CRM software and consultative selling, my approach blends active listening with persuasive sales presentations, driving unparalleled customer satisfaction and expanding client bases.
Overview
8
8
years of professional experience
Work History
Sales Agent
United Healthcare Group
06.2021 - Current
- Achieved top performer status within the company due to consistent high sales numbers.
- Developed strong relationships with clients through excellent customer care and regular followups.
- Explained features and benefits of primarily Medicare Advantage, Supplemental plans and ancillary products or services to promote sales and grow the companies customer base.
- Expanded client base by diligently prospecting new leads and effectively presenting company products.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Utilized CRM software to effectively track leads, manage contacts, and monitor progress to meet company goals and objectives.
- Increased sales revenue by consistently meeting and exceeding sales targets.
Broker Sales Representative
Select Quote Senior
09.2018 - 05.2022
- Top performer, surpassed monthly quota consistently by utilizing persuasive pitch delivery and rapport-building skills.
- Developed strong client relationships through effective communication and personalized sales approaches.
- Facilitated year-round new patient enrollment by identifying, cultivating, and securing clients through direct-to-consumer outreach, business-to-business partnerships, and community engagement.
- Assessed needs, provided solutions, and addressed objections using consultative selling techniques.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Planned, coordinated, and hosted local events in the community and at various locations like farmers markets, festivals and local libraries to engage with our target audience, including the medically underserved Medicare/Medicaid eligible seniors.
- Fostered strong relationships with customers and the community to drive long-term business growth by engaging with individual seniors in their homes, senior centers, churches, and other community spaces such as homeless shelters and food banks, ultimately expanding the company’s client base
Sales Supervisor
Anthem BCBS
09.2016 - 07.2018
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Collaborated with other departments to ensure seamless communication and smooth workflow across teams.
- Led by example, consistently exceeding personal sales targets and inspiring team to achieve collective goals.
Education
Bachelor of Arts - Business Administration And Management
University of North Dakota
Grand Forks, ND12-2009
Skills
- Customer experience enhancement
- Sales presentations
- Sales Force software proficiency
- Territory management
- Networking and active listening
- Objection handling
- CRM software usage
- Upselling strategies
- Sales follow-up
- Consultative selling
- Account management
- Expense reporting
Timeline
Sales Agent
United Healthcare Group
06.2021 - Current
Broker Sales Representative
Select Quote Senior
09.2018 - 05.2022
Sales Supervisor
Anthem BCBS
09.2016 - 07.2018
Bachelor of Arts - Business Administration And Management
University of North Dakota
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