MARGARET ELSHARKAWY
Minneapolis,MN
Summary
Experienced and accomplished professional server and bartender with over 7 years of comprehensive venue bartending experience, complemented by 3 years of proficient management expertise. Proven team player known for consistently providing friendly and meticulous service in dynamic, fast-paced, high-volume environments. Dedicated to elevating patron experiences, with a particular focus on enhancing the ambiance of live music settings.
Overview
12
12
years of professional experience
Work History
Bartender
Uptown Theater
Minneapolis
06.2023 - Current
- Proficiently provided swift and amiable service in a loud, high-volume setting.
- Demonstrated precision in cash handling and maintained clear communication.
- Maintained cleanliness and organization of bar area to uphold venue standards.
Bartender
The Armory
Minneapolis
09.2021 - Current
- Proficient in accurately processing orders using POS systems and adept in cash handling within a bustling, high-volume music venue setting.
- Demonstrated exceptional multitasking abilities while maintaining efficiency during peak hours.
Bartender
The Fillmore Minneapolis
Minneapolis
01.2020 - Current
- Provided efficient and personable customer service within a dynamic, high-decibel atmosphere.
- Demonstrated precision in cash management practices while ensuring transparent communication with patrons.
- Implemented effective crowd management strategies to enhance the overall guest experience.
Bartender/Server
The Dakota
Minneapolis
11.2016 - 06.2019
- Proficient in delivering precise communication and providing prompt, amiable service to patrons both at tables and behind the bar.
- Demonstrated ability to maintain composure in fast-paced and high-pressure environments.
- Efficiently managed inventory by regularly restocking and rotating items to ensure freshness and availability.
- Exhibited accuracy and reliability in cash handling procedures, maintaining integrity of financial transactions.
- Experienced in food service operations, including taking orders, serving food, and ensuring customer satisfaction with dining experiences.
Assistant Manager/Bartender
Sundown Saloon
Greenwich
01.2012 - 01.2016
- Advanced from server to bartender and assistant manager within 6 months of employment at a dynamic sports bar.
- Held key responsibilities as a key holder, including overseeing restaurant opening and closing procedures, managing cash deposits in the safe, creating server schedules, providing shift supervision, and handling reservations for large parties.
- Demonstrated leadership skills by effectively coordinating team efforts and ensuring smooth operations during shifts.
- Proficient in multitasking and prioritizing tasks to maintain efficiency and meet operational objectives.
- Consistently provided exceptional customer service and resolved any issues or concerns to enhance guest satisfaction and loyalty.
Education
B.A. in Illustration -
Savannah College of Art & Design
Savannah, GAALE Certificate -
Alcohol Liability Training
Minneapolis, MNSkills
- Efficient multitasker in fast-paced environments
- Skilled mixologist versed in crafting diverse cocktails
- Extensive expertise in spirits, liqueurs, beers, and wines
- Proficient in responsible alcohol service and monitoring patron intoxication levels
- Knowledgeable in bar inventory management and stock control
- Committed to providing exceptional customer service
References
- Karl Becker | The Armory, Colleague | 612-819-5543
- Wade Donze | The Armory, Colleague | 763-639-2280
- Christa Robinson |The Dakota, Bar Manager | 612-306-5058
Timeline
Bartender
Uptown Theater
06.2023 - Current
Bartender
The Armory
09.2021 - Current
Bartender
The Fillmore Minneapolis
01.2020 - Current
Bartender/Server
The Dakota
11.2016 - 06.2019
Assistant Manager/Bartender
Sundown Saloon
01.2012 - 01.2016
B.A. in Illustration -
Savannah College of Art & Design
ALE Certificate -
Alcohol Liability Training
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