Roxana Villezca
Centennial,CO
Summary
Experienced with patient care, including monitoring vital signs and assisting with medical procedures. Utilizes excellent communication skills to coordinate with healthcare teams and support patient needs. Knowledge of clinical protocols and patient safety measures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Peer Advisor
Center of Human Enrichment
Greeley, CO
08.2025 - Current
- Provided guidance to students on academic resources and support services.
- Assisted in developing program materials for workshops and events.
- Facilitated peer mentoring sessions to enhance student engagement.
- Addressed student inquiries regarding course selection and academic policies.
- Maintained accurate records of student interactions and feedback.
- Supported implementation of strategies to improve student retention rates.
- Encouraged responsible decision-making among peers by sharing insights on time management strategies, study tips, and stress management techniques.
Front Desk Peer Staff
CENTER OF HUMAN ENRICHMENT
08.2024 - 08.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Coordinated scheduling for appointments and meetings, optimizing office efficiency.
- Maintained accurate records of visitors and phone calls, enhancing communication flow.
- Trained new staff on front desk procedures, fostering a collaborative environment.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Host/ Server
BUFFALO WILD WINGS
12.2022 - 07.2023
- Handled guest inquiries and complaints, providing effective solutions to enhance satisfaction.
- Monitored dining area to maintain cleanliness and organization throughout shifts.
- Collaborated with team members to foster a friendly and efficient work environment.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Starbucks Barista
TARGET
Highlands Ranch
10.2021 - 11.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Engaged with customers to provide exceptional service, resolving inquiries and issues promptly.
- Collaborated with team members to create a positive work environment, fostering teamwork and communication.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Science - Nursing
UNIVERSITY OF NORTHERN COLORADO
Greeley, Colorado05.2026
High School Diploma -
HERITAGE HIGH SCHOOL
Littleton, Colorado05.2023
Skills
- Bilingual/ Spanish speaking
- Can work under high stress situations
- Ability to communicate with other team members
- Organizational and time management
- Basic Life Support certified
- Great Customer Service
- I value constructive criticism and apply it to improve my performance
Certification
- BLS Certified
- CPR Certification
- Dean’s List
- Stryker Scholar
- Reisher Scholar
- Community Service since 2017
- First- Generation Student
Timeline
Peer Advisor
Center of Human Enrichment
08.2025 - Current
Front Desk Peer Staff
CENTER OF HUMAN ENRICHMENT
08.2024 - 08.2025
Host/ Server
BUFFALO WILD WINGS
12.2022 - 07.2023
Starbucks Barista
TARGET
10.2021 - 11.2022
Bachelor of Science - Nursing
UNIVERSITY OF NORTHERN COLORADO
High School Diploma -
HERITAGE HIGH SCHOOL