ROTH VOWELS
Denver
Summary
Strategic operations leader with 10+ years experience in high growth start ups, nonprofits and local businesses. Builder of high performing teams and innovative organizations. Providing senior and executive leadership in operations, finance, analytics, expansion and team development. Data led, people centered, self motivated, and community conscious. Husband
and watercolor artist by moonlight.
Overview
10
10
years of professional experience
Work History
Director of Operations
The Urban Farm
06.2023 - Current
- Raised and managed $1.9M+ in grant funding through federal, state and charitable organizations to date
- Responsible for day-to-day operations of 19 complex, unique educational programs and services, including the management of 60+ employees, 175+ livestock, and 30,000 public attendance
- Migrated organization data structure to a new and consolidated platform (Smartsheets)
- Managed organizational transformation; providing leadership, stability and guidance through challenging periods of rapid community development, evolving fiscal landscapes, and transitions in organizational culture
Interim Executive Director
The Urban Farm
01.2024 - 08.2024
- Provided financial oversight, establishing and managing an annual P&L of $1.8M
- Led strategic vision and was responsible for a team of 9 FTE’s and 50+ PTE’s per year
- Established and nurtured high impact partnerships with community stakeholders, including local government agencies, private sector entities and other nonprofit organizations
- Successfully implemented new payment and benefit platforms (Copac, Paychex)
Senior Manager, Project Services
Hotel Engine
06.2021 - 03.2022
- Responsible for overall department operations, including revenue and throughput of production
- Grew revenue from $32M to $66M from previous year
- Scaled and managed team from 8 direct employees to 17, fully operating 24hrs per day and 365 days per year
- Established key performance indicators (KPIs) and built organizational structure for 5 levels of employee stratification
- Created and implemented a new customer onboarding process, increasing revenue velocity and reducing attrition YoY
Senior Project Manager, Central Operations
Sonder Inc.
06.2017 - 06.2021
- Oversaw expansion process to build, design, and open 5,000+ Sonder apartments and hotel rooms in 30 cities across the US, Canada, UK and Italy
- Developed success metrics to ensure property openings of scalable cost, timeliness and quality
- Established a central distribution center, supply chain infrastructure and native inventory management software (IMS)
- Built out lease administration process for real estate development operations
- Acted as liaison between local market operations and corporate headquarters, including executive level reporting and strategy
- Spearheaded multiple high priority and visible projects, focused on diversifying revenue streams, reducing costs and improving customer satisfaction scores (CSAT)
Operations Coordinator
Sonder Inc.
04.2016 - 06.2017
- Launched one of Sonder's first scalable city operations, growing the market to 150+ properties
- Contracted and managed a team of 12+ interior designers, logistics and construction partners to design and furnish Sonder building openings
- Created, defined and published best practices and standards for housekeeping, property maintenance, and daily guest operations
- Managed and managed an internal team of front-line staff of 10+ employees
Team Lead
Herff Jones
05.2015 - 04.2016
- Responsible for daily operations of production line consisting of 2 teams and 40+ employees
- Introduced data-driven performance management software to increase employee productivity
- Developed metric-based reporting and planning systems to improve production efficiency
Education
BA - Communications
Illinois State University
Bloomington-Normal, IL01.2014
AA - General Studies
Parkland Community College
Champaign, IL01.2012
High School Diploma - undefined
St Joseph-Ogden High School
St Joseph, IL01.2010
Skills
- Strategic planning and execution
- Operations oversight
- Process improvement
- Budgeting and finance
- Employee management
- Executive presentation
- Project development
- Stakeholder management
- Effective communications
- Sales operations
- Data analytics
- Technology integration
Timeline
Interim Executive Director
The Urban Farm
01.2024 - 08.2024
Director of Operations
The Urban Farm
06.2023 - Current
Senior Manager, Project Services
Hotel Engine
06.2021 - 03.2022
Senior Project Manager, Central Operations
Sonder Inc.
06.2017 - 06.2021
Operations Coordinator
Sonder Inc.
04.2016 - 06.2017
Team Lead
Herff Jones
05.2015 - 04.2016
AA - General Studies
Parkland Community College
High School Diploma - undefined
St Joseph-Ogden High School
BA - Communications
Illinois State University
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