Overview
Work History
Education
Skills
Timeline
Generic

Rose Towers

Evergreen

Overview

20
20
years of professional experience

Work History

Nanny / House Manager

Barhoover/Hacker Household
Kittredge
03.2025 - Current
  • Excellent care with detailed records of under one year old child, including meals, naps and activities.
  • Utilized nap times to clean and organize the home, including deep cleaning, and laundry.
  • Excellent communication with guardians on schedules, house needs.

General Manager

Willow Creek Restaurant
Evergreen
07.2021 - 01.2025
  • Management of daily operations in a fine dining establishment in Evergreen, Colorado.
  • Front of House training & management of all day to day operations
  • Retainment of highly qualified employees
  • Guest relations via in person, phone and email
  • Social media management
  • Email & print marketing
  • Event planning & execution
  • Increase of sales by 20%

Customer Service/Sales Representative/Operations Manager

Colorado Threads
Denver
02.2018 - 07.2021
  • Assist both retail and wholesale clients in all customer service communication
  • Acquire new wholesale clients for both in line products and custom orders while maintaining long term relationships
  • Place POs for all production
  • Create email marketing content
  • Plan and execute photo shoots for new products
  • Evaluate customer feedback regarding customer service interactions, shipping efficiencies and website ease of use
  • Event planning, prep and set up
  • Manage shipping and inventory
  • Assist with product development
  • Website maintenance / e-commerce product set up

Customer Service/Sales Representative/Wholesale Manager

Kanga Care
Golden
02.2012 - 01.2018
  • Wholesale client acquisition and retention
  • Creation of wholesale marketing plan
  • Creation and implementation of product demonstrations and education programs
  • Customer service contact via email and phone
  • Planning and attending B2B expos

Retail Salesperson

Eco-Politan
Lakewood
05.2010 - 01.2012
  • Taught cloth diaper and baby wearing classes
  • Helped customers make decisions on baby and infant products
  • Handled cashier responsibilities
  • Planned small parenting events

Head Bartender

Farley's Chophouse
Frisco
09.2006 - 11.2009
  • Provided customer service to patrons of the bar and restaurant including making drinks, serving food and hostess responsibilities
  • Managed front of house staff to include servers, bussers and hostesses
  • Responsible for counting the cash register, locking up and setting the alarm

Milieu Counselor

Excelsior Youth Center
Aurora
05.2005 - 09.2006
  • Coordinate day to day activities for emotionally troubled teenage girls
  • Provide one on one counseling sessions weekly for a select group of girls
  • Certified in First Aid, CPR and restraint tactics

Education

Bachelor of Science - Psychology

University of Iowa
Iowa City, IA

Skills

  • Strong multitasking ability
  • Problem solving
  • Time management
  • Information retention
  • Event planning
  • Quick learning
  • Help Scout
  • Google Docs
  • Excel

Timeline

Nanny / House Manager

Barhoover/Hacker Household
03.2025 - Current

General Manager

Willow Creek Restaurant
07.2021 - 01.2025

Customer Service/Sales Representative/Operations Manager

Colorado Threads
02.2018 - 07.2021

Customer Service/Sales Representative/Wholesale Manager

Kanga Care
02.2012 - 01.2018

Retail Salesperson

Eco-Politan
05.2010 - 01.2012

Head Bartender

Farley's Chophouse
09.2006 - 11.2009

Milieu Counselor

Excelsior Youth Center
05.2005 - 09.2006

Bachelor of Science - Psychology

University of Iowa

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