Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Rose Topai

Clifton,CO

Summary

Dynamic and empathetic employee with a proven track record, excelling in customer satisfaction and loyalty. Recognized for efficient multitasking and exceptional liquor and food service skills, I fostered strong relationships, enhancing customer experience and driving referrals through attentive and professional service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server/Delivery Driver

Sang Garden
06.2023 - 09.2024
  • Cultivated warm relationships with regular customers.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Developed strong customer base through efficient and reliable service.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Drove continuously during shifts, met deadlines, and achieved high customer satisfaction ratings.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Server

Nepal Restaurant
01.2020 - 11.2022
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Buffet Server

Golden Corral
01.2018 - 04.2020
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Established rapport with customers by providing friendly and attentive service.

Education

High School Diploma -

Central High School
Clifton, CO

Santa Rosa Junior College
Santa Rosa, CA

Skills

  • Positive and professional
  • Empathetic
  • Efficiency
  • Safety
  • Liquor, wine, and food service
  • Multitasking and organization

Certification


  • Licensed MED badge, License #M171097 - Exp: 04/29/27

Interests

  • Committed to improving personal life experience through the healing power of Cannabis

Timeline

Server/Delivery Driver

Sang Garden
06.2023 - 09.2024

Server

Nepal Restaurant
01.2020 - 11.2022

Buffet Server

Golden Corral
01.2018 - 04.2020

High School Diploma -

Central High School

Santa Rosa Junior College

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Rose Topai