Rose Sanchez
Denver
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Elephant Bar. Recognized for boosting repeat customer rates through personalized engagement and memory retention. Proficient in cash handling and maintaining cleanliness standards, ensuring a welcoming atmosphere and seamless service in fast-paced environments.
Overview
16
16
years of professional experience
4017
4017
years of post-secondary education
Work History
Nail Technician
Etoile Salon and Spa
Denver
06.2025 - Current
- Manicures, Pedicures, Gel nails, Spa services, Removal of artificial nails, Gel x
- Dazzle dry, IBX, Boost gel
- Provided manicures and pedicures using high-quality nail products.
- Assisted clients in selecting nail colors and designs based on preferences.
- Ensured sanitation and cleanliness of tools and workstations daily.
- Educated clients on nail care and maintenance techniques for longevity.
- Maintained inventory of nail supplies and reordered as necessary.
- Developed positive client relationships through excellent customer service skills.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Provided excellent customer service through friendly interactions with clients.
Server and Cocktail Server
Elephant Bar
02.2020 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Nail Tech
Posh Nails
07.2021 - 02.2023
- Established strong client relationships through exceptional customer service and communication skills.
- Offered advice and recommended products to improve and maintain nails.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Oversaw schedule to manage appointments of new and existing clients.
Nail Technician
TOOTSIES
03.2015 - 01.2019
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Head Hostess
La Estrellita
01.2010 - 07.2015
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Education
Nail Technician -
Warren Tech Vacational
Lakewood, COHigh School Diploma -
Ralston Valley High School
Arvada, COSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Strong client building repeat clients
- Does services in appropriate time frame
- Great team player
- Follow all State-boards sanitation and cleaning of implements and tools
Timeline
Nail Technician
Etoile Salon and Spa
06.2025 - Current
Nail Tech
Posh Nails
07.2021 - 02.2023
Server and Cocktail Server
Elephant Bar
02.2020 - 05.2023
Nail Technician
TOOTSIES
03.2015 - 01.2019
Head Hostess
La Estrellita
01.2010 - 07.2015
Nail Technician -
Warren Tech Vacational
High School Diploma -
Ralston Valley High School