Rose A. Pedroza Hernandez
Pueblo
Summary
Experienced in customer service and food preparation, demonstrating strong communication skills and attention to detail. Responsibilities included providing nutritional information, resolving customer complaints, and ensuring cleanliness in dining areas. Maintained high standards of service while assisting with catering events and monitoring inventory levels. Familiarity with safety compliance and proper food handling practices contributed to a safe working environment.
Overview
18
18
years of professional experience
Work History
Cafeteria Worker
SFE
Pueblo
05.2025 - Current
- Provided nutritional information about menu items upon request.
- Resolved customer complaints promptly in a courteous manner.
- Recorded daily sales transactions into the point-of-sale system.
- Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
- Ensured that all ingredients were fresh before using them for meal preparation.
- Rotated stock items so that older items are used first.
- Served customers quickly and efficiently while maintaining high standards of customer service.
- Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
- Used proper portion sizes when serving meals to customers.
- Assisted with catering events as needed by setting up buffet lines or plating individual meals.
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Tailored orders to address customer allergies and gluten concerns.
Assembler
Select Staffing at Trane Technologies
Pueblo
03.2023 - 10.2024
- Provided nutritional information about menu items upon request.
- Resolved customer complaints promptly in a courteous manner.
- Recorded daily sales transactions into the point-of-sale system.
- Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
- Ensured that all ingredients were fresh before using them for meal preparation.
- Rotated stock items so that older items are used first.
- Served customers quickly and efficiently while maintaining high standards of customer service.
- Maintained cleanliness of dining area by wiping tables, sweeping floors, and clearing dishes from tables.
- Used proper portion sizes when serving meals to customers.
- Assisted with catering events as needed by setting up buffet lines or plating individual meals.
- Monitored inventory levels of food items in order to ensure adequate supply at all times.
- Checked expiration dates on food products prior to use.
- Followed health and safety regulations when preparing meals or handling food products.
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Performed work to top standards, proving best service for students, employees and school visitors.
- Test assembled products for accuracy and functionality prior to final packaging.
- Operate machines such as drill presses and saws to cut or shape parts during assembly.
- Assist in training new employees on proper safety procedures while operating machinery.
- Collaborate with team members to optimize workflow processes within the department.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Read and interpreted schematic drawings, diagrams, blueprints, specifications, work orders, and reports.
- Operated and maintained equipment in a clean and safe condition.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
Stocker
Frito Lay
05.2017 - 02.2018
Packer
Target Distribution Center
11.2016 - 02.2017
Personal Care Provider
Argus Home Care
Pueblo
10.2016 - 02.2017
Custodian
Vestas
Pueblo
09.2015 - 11.2015
Home Visitor
Catholic Charities
Pueblo
09.2015 - 06.2015
Prep Cook, Dishwasher
Monica's Taco shop
Pueblo
04.2007 - 03.2015
Surveyor
Luce Research
Pueblo
09.2012 - 09.2013
Education
GED -
Otero Community College
La Junta, Co07.2000
Some College (No Degree) - Health Information Technology Fundamentals
Coursera
Pueblo, COSome College (No Degree) - Operations And Patient Safety For Healthcare IT St
Coursera
Pueblo, COSome College (No Degree) - Healthcare Data Security, Privacy And Compliance
Coursera
Pueblo, COSkills
- Fluent in Spanish
- Janitorial equipment familiar
- Detail-oriented
- Organized
- Excellent communication skills
- Clean driving record
- Team player
- Team collaboration
- Conflict resolution
- Attention to detail
- Time management
- Effective communication
- Compliance
- Verbal and written communication
- Problem-solving
- Reliability and punctuality
- Dishwashing
- Cleaning and sanitation
- Presentation skill
- Assembly techniques
- Quality control
- Safety compliance
- Customer service
- Problem solving
- Adaptable to change
- Part assembly
- Repetitive work
- Assembly and production
- Finishing work
- Workstation organization
- Active learning
- Dependable and responsible
- Repetitive motion tolerance
- Work area cleaning
- Active listening
- Quality assurance and control
- Multitasking Abilities
- Friendly and outgoing
- Strong interpersonal skills
- Positive attitude
- Item deliveries
- Cleaning and sanitizing
- Patient care assistance
- Clinical support
- Emotional support
- Helpful and Service-oriented
- Patient transport
- Communication and interpersonal skills
- Compassionate attitude
- Independent and Self-directed
Languages
Spanish
Timeline
Cafeteria Worker
SFE
05.2025 - Current
Assembler
Select Staffing at Trane Technologies
03.2023 - 10.2024
Stocker
Frito Lay
05.2017 - 02.2018
Packer
Target Distribution Center
11.2016 - 02.2017
Personal Care Provider
Argus Home Care
10.2016 - 02.2017
Custodian
Vestas
09.2015 - 11.2015
Home Visitor
Catholic Charities
09.2015 - 06.2015
Surveyor
Luce Research
09.2012 - 09.2013
Prep Cook, Dishwasher
Monica's Taco shop
04.2007 - 03.2015
GED -
Otero Community College
Some College (No Degree) - Health Information Technology Fundamentals
Coursera
Some College (No Degree) - Operations And Patient Safety For Healthcare IT St
Coursera
Some College (No Degree) - Healthcare Data Security, Privacy And Compliance
Coursera