Rose A. Martinez
Thornton
Summary
Credit and collections specialist with extensive experience at Trimble Inc, skilled in receivables management and dispute resolution. Proven ability to manage over $5 million in receivables, implementing strategies that enhance cash flow and reduce defaults. Expertise in credit analysis and building strong customer relationships.
Overview
30
30
years of professional experience
Work History
Credit and Collections Specialist
Trimble Inc
2025.08 - Current
- Oversaw management of receivables totaling 5.2 million dollars.
- Conducted collection calls and managed email correspondence to ensure timely payments
- Resolved disputes, issued credits, and managed accounts classified as default for non-payment
- Sent email notifications of past due accounts through GETPAID system to prompt payment
- Work closely with vendors, sales and other departments.
AR Senior Coordinator
ZAYO Group LLC
2021.01 - 2025.01
- Manage receivables of 8.1M
- Conducted collection calls and sent emails to clients to recover overdue accounts, improving cash flow.
- Resolved disputes, issued credits, and adjusted payments for default accounts, ensuring accurate account management.
- Sent statements of accounts and invoices to clients, facilitating timely payments and maintaining account accuracy.
- Work closely with vendors, sales dept. and other departments
- Utilized Oracle, Salesforce, and Excel spreadsheets to manage data and track performance.
AR Staff Accountant
AORN
Aurora
2003.07 - 2020.06
- Managed billing cycle, collections, payment posting, and deduction research to ensure accuracy and efficiency.
- Balanced month-end general ledger and closed accounts receivable.
- Reconcile credit card payments, research any chargeback disputes.
- Several uses of different billings & Accounting systems; i.e iMIS, Dynamics, SpaceMaster, OB10 (military billing system) and Sales Force.
- Collaborated with internal and external customers to resolve inquiries and enhance communication.
- Reconciled EXPO conference expenses, including attendance at the event.
- Operated bank scanner to scan deposits efficiently.
- Back up for AP; coding, input invoices in accounting system, Dynamics and send reminders to buyer to approve invoices
Credit Rep. II
Valleylab, a Division of Tycohealthcare
Boulder
2000.08 - 2003.05
- Managed accounts receivable portfolio of $12 million, ensuring timely collections and minimizing delinquencies
- Assigned credit lines for new customer accounts to facilitate timely transactions
- Reviewed new domestic commercial credit applications
- Issued credit adjustments, post general ledger adjustments
- Researched any deductions on payments
- Reviewed and reconciled financial statements and bankruptcy accounts, coordinating referrals to third-party collections
- Reviewed financing of large generators, filing liens.
- Work closely with vendors, sales dept. and other departments
- Managed a staff of 9 employees
Credit Rep.
Samsonite Corp.
Denver
1996.01 - 2000.04
- Reviewed new domestic & international credit applications
- Supported credit decisions on credit lines to ensure risk management
- Executed collection calls on past due invoices to recover outstanding payments
- Issued credits, general ledger adjustments, posted payments
- Researched deductions for short paid invoices
- Reconciled monthly statements to maintain accurate financial records
- Handled approx. 9M in receivable accounts
- Conducted training sessions for new employees
Education
High School -
Manual High School
DenverSkills
- Collections strategies
- Receivables management
- Credit analysis
- Risk assessment
- Payment processing
- Dispute resolution
- Customer relationship management
Timeline
Credit and Collections Specialist
Trimble Inc
2025.08 - Current
AR Senior Coordinator
ZAYO Group LLC
2021.01 - 2025.01
AR Staff Accountant
AORN
2003.07 - 2020.06
Credit Rep. II
Valleylab, a Division of Tycohealthcare
2000.08 - 2003.05
Credit Rep.
Samsonite Corp.
1996.01 - 2000.04
High School -
Manual High School