Rosalie Garcia
Denver,CO
Summary
Dedicated and hands-on Community Manager with six years of property management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.
Overview
6
6
years of professional experience
Work History
Community Manager
Four Star Realty
01.2022 - Current
- Oversaw, trained, and supported a team of four, ensuring daily tasks were completed efficiently and to the highest standard.
- Conducted regular property inspections/ walks to identify necessary improvements and uphold the highest standards across two communities.
- Monitored delinquency daily and implemented proactive collection strategies, including 10-Day Demand procedures, to ensure timely payments and reduce bad debt.
- Planned and executed resident events to create community engagement and improve resident retention.
- Managed all tenant logistics, including leasing, maintenance requests, move-ins, and move-outs.
- Reconciled security deposits within 45 days of vacating.
- Collaborated with maintenance team to prioritize and complete service requests promptly and efficiently to ensure resident satisfaction and property care.
- Oversaw multiple construction and maintenance projects, monitoring progress, addressing delays, and communicating schedule updates to ownership.
- Assisted accounting with collecting, reviewing, and reconciling financial information for the property to complete month end reports.
Community Leasing Manager /Sales and Leasing Consultant
Four Star Realty
10.2019 - 01.2022
- Established strong, professional relationships with residents and prospects by promoting exemplary service and knowledge of community and competitors.
- Managed marketing and leasing plans for over 500 units.
- Maintained relationships with property owner(s) to build their trust and increase opportunities to obtain management of other assets.
- Created, coordinated and engaged in marketing campaigns on multiple platforms.
- Distributed and followed up on tenant renewal notices.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
- Maximized market rents while minimizing expenses through effective planning and control
Leasing Agent
BLDG Management
10.2018 - 10.2019
- Screen and perform background checks on all applicants.
- Tour with prospective residents and provide them with wealth of information in regards to its key features.
- Collect weekly market surveys for property owners.
- Boosted occupancy from 79% to 96% in 3 months by leveraging market knowledge and successful promotional strategies.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Education
Real Estate Property Management Colorado
VanEd
Associate of Arts - Business
Front Range Community College
Westminster, CO2020
Skills
- Property Management
- Contract Negotiation
- Leasing and Sales
- Vendor Management
- Conflict and De-escalation Resolution
- Month-End Closings
- CRM
- Yardi
- Fair Housing
Timeline
Community Manager
Four Star Realty
01.2022 - Current
Community Leasing Manager /Sales and Leasing Consultant
Four Star Realty
10.2019 - 01.2022
Leasing Agent
BLDG Management
10.2018 - 10.2019
Real Estate Property Management Colorado
VanEd
Associate of Arts - Business
Front Range Community College
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